10 STS Section J Attachment J.03 Labor Categories -24-06-04.pdf

PART III, SECTION J, ATTACHMENT J.04

LABOR CATEGORY DEFINITIONS

1. Program Manager

Interface with the Government to ensure all contract requirements are met.

Organize, schedule, and report on all elements of this contract in regular scheduled meetings as defined or approved by the government.

Be the focal point within the Contractor’s organization for all required program efforts involving equipment orders, equipment documentation, quality control, logistics, and training.

Prepare status reports of contract activities with the Contracting Officer (CO) and Contracting Officer Representative (COR).

Ensure compliance with relevant regulations, orders and standards.

Attend conferences and meetings. No additional cost or reimbursement for attendance at conferences and meetings.

Stand-in for CDLS Program Manager as needed.

Education and Experience Requirements: A minimum of a four-year degree, with a major in a technical discipline or systems management. Previous experience or technical certifications may be considered in place of a degree. Experience developing documents for risk and opportunity management; developing and applying technical processes and technical management processes.

2. Contractor Depot Logistics Support (CDLS) Program Manager

Interfaces with the Government to ensure all contract CDLS requirements are met.

Plans, manages, controls, executes, interfaces, and integrates an CDLS program.

Executes and integrates support tasks to ensure the STS program is fully supportable throughout its life cycle.

Reports on CDLS efforts in regular scheduled meetings as defined or approved by the government.

Focal point within the Contractor’s organization for all warehousing efforts involving

Equipment and CDLS orders, documentation, quality control and priorities requirements.

Provides oversight for status reports for warehousing activities.

Ensures compliance with relevant regulations, orders and standards.

Education and Experience Requirements: Minimum of one to five years of experience in the technical field environment. Experience in warehouse management, providing technical parts assistance, stocking, packaging, and shipping of power products. Provides internal technical assistance to field, sales, and application engineers. Procures technical information as needed from equipment manufacturers.

3. Training Specialist, Technical training instructor with knowledge of STS and Automatic

Transfer Switch theory of operation, diagnostics, maintenance, and practical knowledge of STS ancillary equipment.

Responsibilities include:

Develops course syllabi, training project outlines, and lesson plans.

Prepares assignments, laboratory exercises, demonstrations, training aids, and reference and related material required to by the course outline.

Instructs students by lectures, discussions, demonstrations, group activities, and laboratory work.

Demonstrates subject principles and application to students, using audiovisual aids such as mockups, graphs, and training films. Maintains attendance records.

Briefs students on safety precautions associated with equipment and facilities used.

Proficiency using Microsoft Word, Excel, Power Point Proficiency operating audiovisual equipment and giving audiovisual presentations.

Working knowledge of educational tests and measurements and instructing techniques

Education and Experience Requirements: High school diploma or General Equivalency Diploma (GED) with a minimum three years specialized and progressively responsible experience in technical training.

4. Training Course Developer: Develop training course Task and Skills Analyses Report;

Training Development Plan; Course Design Guide; Classroom Training Materials; and Tests both written and practical. Evaluate training materials prepared by instructors, such as outlines, text, and handouts. Monitor, evaluate and record training activities and program effectiveness. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Develop alternative training methods if necessary. Proficiency using Microsoft Word, Excel, Power Point and audiovisual presentation equipment. Working knowledge of educational tests and measurements and instructing techniques

Education and Experience Requirements: Bachelor’s Degree.

5. Administrative Support. Provide support to the Contractor and FAA.

Meet and greet clients and visitors.

Create and modify documents using Microsoft Office.

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

Maintain hard copy and electronic filing system.

Sign for and distribute UPS/Fed Ex/Airborne packages.

Research, price, and purchase office furniture and supplies.

Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys.

Setup and coordinate meetings and conferences.

Maintain and distribute staff weekly schedules.

Collect and maintain PC inventory.

Support staff in assigned project-based work.

Other duties as assigned.

Setup accommodation and entertainment arrangements for company visitors.

Project a professional company image through in-person and phone interaction.

Answer telephones and transfer to appropriate staff member.

Proficiency using Microsoft Word, Excel, and Power Point Education and Experience

Requirement: High school diploma or General Equivalency Diploma (GED). One to two years' experience working with government employees.

6. Start Up Service Technician: Vendor’s STS Start Up Service Technician performs start up services at FAA Facilities. Technician with practical knowledge of system configuration, testing and troubleshooting STS and ancillary equipment.

Initial setup, testing, and troubleshooting of new equipment or systems.

Installing and configuring new equipment Running tests to ensure everything is working correctly.

Identifying and resolving any issues that arise during the start-up process.

Training FAA Employees on how to use the new equipment.

Requirement: High school diploma or General Equivalency Diploma (GED). One to two years' experience working with government employees.

7. Installation Technician: Vendor’s STS Installation Technician performs installation services at FAA Facilities. Technician with practical knowledge of equipment installation, system configuration, testing and troubleshooting STS and ancillary equipment.

Installing and configuring STS and ancillary equipment in accordance with FAA documentation and industry standards.

Running tests to ensure everything is working correctly.

Identifying and resolving any issues that arise during the installation process.

Requirement: High school diploma or General Equivalency Diploma (GED). One to two years' experience working with government employees.