01GO-S3906 SOW.pdf

Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com

Revised 2024-10 Page 1 of 5

Scope of Work 01GO-S3906 Disaster Response and Recovery Services

1. GENERAL

1.1. The State of Nevada Office of Emergency Management (NV OEM), Resilience Portfolio, is seeking proposals from qualified vendors to provide disaster response and recovery services on an as needed pre-positioned contract basis.

These contracts are designed to ensure rapid deployment of critical resources and personnel following a disaster or emergency declaration affecting Nevada's 17 counties and 28 tribal nations.

1.2. NV OEM intends to award multiple contracts under this RFP to ensure diverse capabilities are available for varied emergency scenarios. This multi-vendor approach.

1.2.1. Prevents over-reliance on single contractors during large-scale emergencies

1.2.2. Enables rapid scalability through simultaneous activation of multiple vendors

1.2.3. Provides specialized expertise for specific hazard types and geographic regions

1.2.4. Allows flexible "plug-and-play" activation based on incident requirements

2. ESTIMATED USAGE.

2.1. The State does not guarantee any minimum volume of service, quantity of work, or dollar value of work.

2.2. Contracts established under this RFP will remain dormant until activated as needed by NV OEM. Activation may occur following:

2.2.1. Presidential disaster declaration

2.2.2. Governor's declaration of emergency

2.2.3. Local emergency declaration with state support request

2.2.4. NV OEM-authorized pre-positioning in anticipation of imminent threat

3. EOC AUGMENTATION

3.1. Provide qualified personnel and resources to augment State Emergency Operations Center (SEOC), county EOCs, and tribal emergency operations during activations.

3.1.1. Requirements

A. NIMS/ICS-trained personnel (minimum ICS-300 for supervisory, ICS-200 for support staff) B. WebEOC-trained personnel capable of resource tracking and situational awareness C. ESF-experienced staff for Planning, Operations, Logistics, Finance/Administration sections D. GIS specialists for mapping and spatial analysis E. IT and communications subject matter experts F. Documentation specialists for ICS forms, situation reports, and FEMA reporting G. Tribal liaisons with cultural competency and established tribal government relationships H. Capability to deploy within 12 hours of activation https://purchasing.nv.gov/ https://nevadaepro.com/

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I. Self-sufficient for minimum 72 hours (lodging, meals, transportation) J. Annual participation in state-level exercises and training

4. INDIVIDUAL ASSISTANCE

4.1. Support delivery of individual assistance programs following disaster declarations, including coordination with FEMA, voluntary agencies, and case management services.

4.1.1. REQUIREMENTS:

A. Personnel experienced in FEMA Individual Assistance programs and eligibility B. Disaster Case Management coordination and services C. Multi-Agency Resource Center (MARC) / Disaster Recovery Center (DRC) operations D. Survivor registration and intake processing E. Community outreach in rural and tribal communities F. Coordination with Community Organizations Active in Disaster (COADs) and VOADs G. Multilingual staff (Spanish required, other languages preferred) H. ADA-compliant facilities and services I. Data management and privacy compliance J. Call center operations for disaster hotlines and information dissemination (bilingual staff required) K. 24/7 call center management with trained disaster assistance specialists L. Call tracking, database management, and referral coordination systems M. Long-term recovery coordination

5. PUBLIC ASSISTANCE

5.1. Provide technical assistance and support for FEMA Public Assistance program implementation, including project development, cost estimation, and grant administration

5.1.1. REQUIREMENTS:

A. Personnel with FEMA Public Assistance subject matter expertise B. Experience with both emergency work (Categories A-B) and permanent work (Categories C-G) C. Project formulation and documentation support D. Cost estimating for emergency protective measures and infrastructure repair E. Technical assistance to applicants (counties, tribes, special districts) F. Grant administration and closeout support G. Appeals and disputes assistance H. Environmental and historic preservation compliance knowledge I. Experience working with rural jurisdictions with limited administrative capacity

6. DAMAGE ASSESSMENT

6.1. Conduct comprehensive damage assessments following disasters to support decision-making for resource allocation, emergency declarations, and assistance program eligibility.

6.1.1. REQUIREMENTS:

A. Certified damage assessment teams (structural engineers, building inspectors, or equivalents) B. Experience with ATC-20, ATC-45 rapid evaluation procedures C. Residential and commercial property assessment capabilities D. Infrastructure damage assessment (roads, bridges, utilities) E. Agricultural and natural resources impact assessment F. Mobile data collection using tablets/smartphones with GPS G. GIS mapping and spatial analysis of damage patterns H. Photography and documentation protocols I. Preliminary Damage Assessment (PDA) report preparation J. Unmanned aerial systems (UAS/drone) for aerial damage assessment and documentation K. Synthetic Aperture Radar (SAR) imagery and analysis capabilities for large-area damage assessment

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L. Integration with commercial satellite imagery providers (e.g., ICEYE, Planet Labs) for rapid damage detection M. Capability to deploy within 24 hours statewide

7. INTERIM HOUSING

7.1. Provide interim housing solutions for disaster survivors when primary residences are uninhabitable, including manufactured housing, travel trailers, and alternative housing resources.

7.1.1. REQUIREMENTS:

A. Manufactured housing units (various sizes) meeting HUD standards B. Travel trailers and RVs for temporary occupancy C. Site preparation services (pads, utilities connections) D. Transportation and installation capabilities E. Maintenance and repair services during occupancy F. Deactivation and removal services G. Experience navigating local permitting and zoning requirements H. ADA-compliant units available I. Mass lodging coordination for displaced populations utilizing tourist and hospitality facilities J. Hotel and resort coordination for temporary housing, including extended-stay negotiations and rate agreements K. Alternative housing resource coordination including hotels, motels, resorts, apartments, and rental assistance programs L. Capability to deploy in remote and tribal areas

8. DEBRIS REMOVAL

8.1. Conduct disaster debris removal operations from public rights-of-way and public property, including vegetative debris, construction and demolition debris, hazardous materials, and vehicle/vessel removal.

8.1.1. REQUIREMENTS:

A. Debris clearance from roadways and emergency access routes B. Right-of-way debris removal (vegetative, C&D, mixed) C. Temporary debris storage and reduction site (TDSRS) operations D. Load ticket and documentation systems for FEMA reimbursement E. Heavy equipment: excavators, loaders, dump trucks, chippers, grinders F. Hazardous material identification and proper disposal G. White goods (appliances) removal and processing H. Vehicle and vessel removal from waterways I. Stump and embedded debris extraction J. Environmental compliance and regulatory permitting K. Final disposal and recycling coordination L. Monitoring and inspection services

9. CASE MANAGEMENT

9.1. Provide disaster case management services to help survivors navigate recovery resources, develop recovery plans, and achieve pre-disaster functioning.

9.1.1. REQUIREMENTS:

A. Licensed or certified case managers with disaster experience B. Trauma-informed care training C. Individual recovery plan development D. Resource coordination and referrals E. Assistance with FEMA applications and appeals F. Financial capability assessment and assistance

9.2. Connection to behavioral health services

A. Housing stability planning

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B. Long-term follow-up and closure procedures C. Data management system compliant with privacy requirements D. Cultural competency for diverse populations including tribal communities E. Mobile case management for rural areas

10. RESOURCE CENTER OPERATIONS

10.1. Establish and operate Multi-Agency Resource Centers (MARCs) or Disaster Recovery Centers (DRCs) where survivors can access information, assistance, and services from multiple agencies and organizations.

10.1.1. REQUIREMENTS:

A. Facility identification, lease negotiation, and setup B. ADA-compliant facility modifications C. Furniture, equipment, and technology infrastructure D. IT systems including computers, printers, internet connectivity E. Signage, wayfinding, and branding materials F. Reception and intake staffing G. Translation services and multilingual materials H. Childcare area setup and supervision I. Security services J. Janitorial and maintenance services K. Coordination with FEMA, SBA, voluntary agencies, and state agencies L. Daily operations management and reporting M. Deactivation and site restoration

11. COMMON REQUIERMENTS FOR ALL CAPABILITIES

11.1. Daily situation reports during active operations

11.2. Financial tracking and cost documentation for FEMA reimbursement

11.3. After-action reports and lessons learned documentation

11.4. Continuation of services beyond contract expiration if needed to complete operations

12. PERFORMANCE STANDARDS

12.1. All services conducted in cost-effective manner consistent with federal procurement standards

12.2. Adherence to industry best practices

12.3. Compliance with federal, state, and local regulations

12.4. Operational readiness verification through annual exercises

13. COORDINATION REQUIREMENTS

13.1. Integration with NV OEM, county, and tribal emergency management

13.2. Unifified Command participation as appropriate

13.3. Pre-incident planning and capability assessments

13.4. Participation in state and regional training and exercises

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14. NEVADA-SPECIFIC CONSIDERATIONS

14.1. Vendors must demonstrate understanding of and capability to address Nevada’s unique emergency management environment.

14.1.1. Geographic Challenges

A. Service delivery across 110,577 square miles of varied terrain B. Mountain ranges, desert environments, and high-elevation areas C. Extreme distances between population centers (Las Vegas to Reno: 450+ miles) D. Limited infrastructure in frontier areas E. Climate extremes: summer heat exceeding 115°F, winter conditions below 0°F

14.1.2. Jurisdictional Complexity

A. 17 counties with varying governance structures and capacity B. 28 federally recognized tribal nations with sovereign government authority C. Significant federal land management presence (BLM, USFS, NPS, DOD) D. Multiple mutual aid agreements and compact activations E. Rural and frontier communities with volunteer emergency services

14.1.3. Tribal Coordination Requirements

A. Understanding of tribal sovereignty and government-to-government relationships B. Cultural sensitivity and competency working with Native communities C. Experience navigating tribal consultation requirements D. Familiarity with tribal emergency management structures E. Capability to provide services on tribal trust lands F. Established relationships with Nevada tribal nations (preferred)

14.1.4. Hazard-Specific Considerations

A. Wildfire: Extensive wildland-urban interface, multi-week incidents B. Earthquake: Active fault systems, seismic retrofit priorities C. Flood: Flash flooding, dam safety, riverine flooding D. Extreme Heat: Urban heat island effects, at-risk populations E. Winter Storms: Mountain passes, highway closures, prolonged events

14.1.5. Resource Constraints

A. Limited local contractor availability in rural areas B. Extended supply chains for remote locations C. Minimal hotel/lodging infrastructure in frontier counties D. Water scarcity in desert regions E. Cellular and internet connectivity gaps

15. APPENDIX A: SERVICE IDENTIFIER SPREADSHEET

15.1. Vendors shall complete the Service Identifier Spreadsheet (provided separately as Excel file) to indicate which capabilities they are proposing to provide. The completed spreadsheet must be submitted as part of the proposal package and will be used during evaluation and contract activation. The spreadsheet allows vendors to specify:

A. Specific capability areas (Section 3-11) B. Sub-capabilities within each area C. Geographic service areas (by county or region) D. Mobilization timeframes E. Capacity limitations (if any) F. Unit pricing for each service element