01GO-S3906-reference-questionnaire.docx
DOCX document 41 KB Posted
- Attached to
- Disaster Response and Recovery Services
- Solicitation number
- 01GO-S3906
- Issued by
- Nevada
About this file
This is a reference questionnaire issued by the Nevada State Purchasing Division, Department of Administration, on behalf of the Office of Emergency Management for Solicitation Number 01GO-S3906 regarding Disaster Response and Recovery Services. The questionnaire is designed to collect client references from current and former clients who have engaged with vendors or subcontractors on projects of similar size and scope. The reference questionnaire must be completed and submitted via email to Christian Armas at carmas@admin.nv.gov with the solicitation number in the subject line no later than August 10, 2026. The State of Nevada requires all evaluation questions to be answered; if information is unavailable, respondents should indicate "U/K" (unknown), and if a question is not applicable, they should indicate "N/A." References may be contacted for further clarification beyond the questionnaire responses.
The reference questionnaire requests client evaluation across thirteen rated criteria, each to be scored on a scale of 1 to 10, with 0 representing poor or inadequate performance, 1-3 indicating below average performance, 4-6 reflecting average performance, 7-9 showing above average performance, and 10 denoting exceptional performance. The evaluation criteria include vendor knowledge and expertise, flexibility regarding scope and timeline changes, satisfaction with delivered materials and products, staff dynamics, schedule adherence, customer service responsiveness, billing accuracy, problem resolution capabilities, business requirement flexibility, local office performance if applicable, and the likelihood of future recommendations. Additional unrated criteria address the capacity in which the vendor was engaged, the most satisfactory aspects of vendor services, and the willingness to recommend the vendor again. Completed reference questionnaires are designated as confidential business information under Nevada Revised Statutes 333.020(5)(b) and are not subject to public disclosure.
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Other files
| File | Type | Posted |
|---|---|---|
| 01GO-S3906 Service_Identifier_Spreadsheet.xlsx | XLSX spreadsheet | |
| 01GO-S3906 Disaster Response and Recovery Services RFP~3.pdf | ||
| 01GO-S3906 Service_Identifier_Spreadsheet_Revised.xlsx | XLSX spreadsheet | |
| 01GO-S3906 SOW.pdf | ||
| Terms-and-conditions-for-services~1.pdf | ||
| Federal Funding.pdf | ||
| Standard-form-contract~1.docx | DOCX document | |
| 01GO-S3906 Disaster Response and Recovery Services Answers.xlsx | XLSX spreadsheet | |
| 01GO-S3906 Disaster Response and Recovery Services RFP Revised.pdf | ||
| 01GO-S3906-reference-questionnaire~1.docx | DOCX document | |
| 01GO-S3906 INSURANCE REQUIREMENTS.pdf | ||
| Certification-regarding-lobbying~1.pdf | ||
| 01GO-S3906-Vendor-Information-Response.pdf | ||
| Quote Instructions.pdf | ||
| 01GO-S3906 SOW Revised.pdf |
Show all 15
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Text version
Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com
Reference questionnaire
Due Date 08/10/2026
Solicitation number 01GO-S3906
Single point of contact name Christian Armas
Single point of contact email carmas@admin.nv.gov
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. Client reference instructions
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
Evaluation items
In what capacity have you worked with this vendor in the past? (no rating)
Vendor’s knowledge and expertise, rating:
Vendor’s flexibility relative to changes in scope and timelines, rating:
Your satisfaction with delivered materials, rating:
Dynamics and interaction between the vendor and your staff, rating:
Your satisfaction with products developed by the vendor, rating:
Was the schedule met and deliverables timely? Rating:
Overall customer service and timeliness in response and issue resolution, rating:
Accuracy and timeliness of billing, rating:
Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
Vendor’s flexibility in meeting business requirements, rating:
Response time and customer service of local office, if applicable, rating:
Likelihood of recommending this vendor to others in the future, rating:
Which aspects of this vendor’s services are you most satisfied with? (no rating)
Would you recommend this vendor to your organization again? (no rating)
Revised 2024-10 Page 2 of 2
Page 1 of 1 Reference questionnaire image1.png
File details come from the government source that posted it. Updated .