VOIP Telephone System

Northville Public Schools in Wayne County, Michigan, is seeking a comprehensive VoIP Telephone System upgrade across 13 district locations, including elementary, middle, and high schools, as well as administrative buildings. The procurement involves replacing existing telephone infrastructure with a Cisco-specific system, encompassing 695 classroom telephone handsets, 155 office telephone handsets, 90 expansion modules, 14 conference room telephones, and 13 voice gateways, along with associated licensing and support. The project requires a seven-year warranty and support contract, with annual software upgrades and comprehensive installation services, including on-site training for district personnel. The bid is due on July 16, 2025, with a planned contract award on August 29, 2025, and a project completion date of December 19, 2025. Potential contractors must provide a detailed proposal including a bill of materials, configuration documentation, manufacturer certifications, and references, with the district reserving the right to reject any or all bids based on operational needs.

The procurement appears to have no specific set-aside designations or restrictions on responding organizations. The project explicitly requires an on-premises Cisco VoIP system, with no alternative handset manufacturers considered, indicating a tightly controlled procurement process. The existing infrastructure is a current Cisco VoIP system that will be directly upgraded, with requirements for secure on-site staging and permissible remote cut-over of virtual servers. Contractors must provide a bid guarantee of at least 5% of the base bid and submit a sworn statement disclosing familial relationships as per Michigan Public Act No. 232 of 2004. While a specific budget range is not disclosed, the comprehensive nature of the project—covering 13 district locations with nearly 850 telephone endpoints, associated hardware, licensing, and seven-year support—suggests a significant investment. The district will not consider purchasing through the Michigan CoPro+ cooperative contract and will proceed with a direct Request for Proposal (RFP) process.