UNSPSC 43191511: IP phones

These are telephones that look like conventional phones and they use computer networls (wireless or wired) for voice conversation. The phones provide similar services as ISDN phones.

UNSPSC 43191511 IP phones is a Commodity code that captures telecommunications and relay equipment purchased by state and local agencies for accessibility and emergency communications. However, the recent solicitations tagged to this code show minimal alignment with IP phones themselves; instead, they predominantly reflect procurement for relay services, interpreting services, and mobile device management for deaf and hard-of-hearing populations. The actual work being solicited under this code includes Telecommunication Relay Services (711-dialed TRS, Speech to Speech Services, and Captioned Telephone Service), sign language and oral interpreting in educational settings, mobile device distribution and support for accessible communications, and law enforcement radio equipment. Issuing bodies include county sheriffs' offices, state health and human services agencies, county public schools, state cooperative purchasing vehicles (Sourcewell), and specialized disability services divisions. The mix reflects demand from law enforcement, education, and state disability services rather than traditional enterprise telecommunications procurement.

Geographic activity concentrates in California (Santa Clara County), Washington (Franklin, Grant, Grays Harbor, Chelan, and Yakima counties, plus statewide through Sourcewell), Nevada (Aging and Disability Services Division statewide), and Florida (Hillsborough County Public Schools in Tampa). Representative recent opportunities include Santa Clara County's RFQ for Motorola radios and accessories for the Sheriff's Office (due June 17, 2026), Sourcewell's RFP for Law Enforcement Equipment on behalf of Washington and other jurisdictions (due June 16, 2026), Hillsborough County Public Schools' RFP for interpreting services for deaf and hard-of-hearing students with an estimated annual budget of $950,000 (due April 15, 2026), the Washington Health Care Authority's TED Program iOS Device Inclusion procurement for five counties (due March 9, 2026), and Nevada's RFI on Telecommunication Relay Services (due May 6, 2026). The code shows activity but lacks coherent scope alignment; firms pursuing telecommunications or accessible communications products and services should verify code alignment at proposal time rather than relying on UNSPSC classification alone.