Special Procurement - Contract for TRS & CTS Services
Closed State & local contract opportunity Posted
- Solicitation number
- S-DASOBO-00008997
- State
- Oregon
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC codes
- Points of contact
-
- puc.invoice@puc.oregon.gov (971) 375-5096
- Brian Eilerts brian.eilerts@das.oregon.gov (971) 283-5302
- Rich Palmer rich.palmer@puc.oregon.gov (503) 551-8745
Opportunity details come from oregonbuys.gov. Updated .
About this opportunity
The State of Oregon, specifically the Department of Administrative Services (DAS) and the Public Utilities Commission (PUC), is conducting a Special Procurement for Telecommunications Relay Services (TRS) and Captioned Telephone Services (CTS) for Marion County and the City of Salem. The procurement seeks a vendor to provide comprehensive communication services for individuals with hearing and speech disabilities, enabling them to communicate effectively by telephone. The contract will require the successful bidder to deliver inbound and outbound TRS and CTS services that ensure functionally equivalent communication access. The current procurement follows a series of contract extensions due to COVID-19 disruptions and the discontinuation of Public Switched Telephone Network (PSTN) CapTel services by T-Mobile. The solicitation's due date is December 29, 2023, with the contract expected to cover services from July 1, 2023, potentially extending for up to two additional one-year terms. While specific evaluation criteria are not explicitly detailed in the provided documents, the procurement appears focused on ensuring continuous, high-quality communication services for users with disabilities.
There are no specific set-aside designations mentioned in the procurement documents. The incumbent vendor is Oregon Relay/Oregon Telecommunications Relay Service, and the contract will be funded through the Oregon Public Utility Commission's Telecommunications Devices Access Program. The estimated annual contract value is approximately $450,000, with pricing structured as a fixed monthly fee per minute of use. No restrictions were noted regarding the types of organizations eligible to respond to the solicitation. The procurement appears to be technology-neutral, though bidders must be capable of integrating with existing telecommunications infrastructure and providing services compatible with current communication technologies. The contract aims to maintain essential communication services for individuals with hearing and speech disabilities, with a focus on providing a seamless transition between service providers and ensuring continued access to critical communication resources.
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