SS Nextalk/ Textnet TTY Service FY26-FY30

The State of Illinois Department of Innovation and Technology (DoIT) intends to award a sole source contract to HITEC Group International, Inc. for Nextalk/Textnet TTY Services, a specialized communication platform supporting individuals with hearing and speech disabilities. The contract will span five years from August 1, 2025, to July 31, 2030, providing communication services that include a chatbox for texting during calls, a speech-to-text captioning program, and in-person communication support. The procurement is being conducted through a sole source justification process, with a public hearing cancellation deadline of July 11, 2025, at 4 p.m. CST. Interested parties must submit written comments or hearing requests to the designated contact by that date. The services are designed to ensure compliance with Americans with Disabilities Act (ADA) requirements for effective communication, with HITEC identified as the sole Illinois reseller for these specialized services.

HITEC Group International, Inc. is a certified Woman-owned Business Enterprise (WBE) and has been providing these communication services to the State of Illinois for 16 consecutive years. The total contract value is $567,778.83, which represents a cost savings of $53,631.23 from historical pricing. HITEC has offered to maintain the same cost as the previous contract without an annual increase and is providing a three percent discount on the extended total paid annually. The pricing terms include a standard two percent (2%) annual increase to accommodate the Consumer Price Index (CPI), with an alternative offer of a flat three percent (3%) reduction for a multi-year, five-year contract. The existing contract terms with the State of Illinois will remain substantially unchanged, and the services will be funded through state appropriation funds.