Commercial Card Services

The County of Orange is conducting a Request for Proposals (RFP) for Commercial Card Services, seeking to establish a Regional Cooperative Agreement (RCA) to implement a comprehensive countywide card program. The procurement covers multiple card types including Purchase Cards, Travel Cards, One Cards, Declining Balance Cards, Virtual Cards, Emergency Cards, and Electronic Payables, with a potential separate agreement for Fleet Card Services. Respondents must be federally regulated financial institutions with at least five years of experience managing commercial card programs for public sector clients, and must provide a secure online card management platform. The evaluation process will allocate 1,000 total points, with 500 points for written proposals, 400 points for presentations/interviews, and 100 points for cost proposals. Minimum qualifications include demonstrating experience with public sector commercial card programs and offering comprehensive program management tools such as web-based account management, customizable controls, real-time reporting, and system integration capabilities. The solicitation was posted on July 23, 2025, with proposals due by September 26, 2025, and all questions or requests for interpretations must be submitted by Friday, August 29, 2025, before 2:00 pm. Only electronic proposals submitted through the County's online bidding system will be accepted.

The RFP covers jurisdictions including Orange County and San Diego City, with potential participation by other governmental entities. While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, the solicitation includes an exhibit related to the Homeless Service System Pillars, which requires bidders to demonstrate alignment with the county's comprehensive homeless services framework. The contract anticipates supporting 22 county departments and over 18,000 employees, with a proposed five-year agreement term. The awarded contractor will be expected to offer rebate/incentive structures based on total spend and payment performance, with potential rebates calculated on volume, file turn times, and consortium participation. The draft model contract indicates that rebates will be paid annually and requires the contractor to provide competitive pricing compared to other government entities. While a specific award value is not directly stated, the comprehensive nature of the program and the potential for multiple jurisdictional participation suggests a significant contract value. The procurement emphasizes data security, requiring compliance with PCI-DSS, CCPA, and County cybersecurity standards, with detailed provisions for breach notification and data protection.