Information Technology Enterprise Solutions 3 - Services (ITES-3S)

The Department of the Army Materiel Command awarded the Information Technology Enterprise Solutions 3 - Services (ITES-3S) Master IDIQ on September 25, 2018, with a shared ceiling of $12.1 billion and a last date to order of September 24, 2023—ordering closed nearly three years ago. Despite the closed ordering window, the vehicle remains active with recent task orders through March 2026 and a substantial pipeline of ongoing work extending through 2031. The vehicle is fully unrestricted; no set-asides apply at the vehicle level.

Task-order activity is moderating but sustained. ITES-3S generated 840 total awards with $7.11 billion in combined potential value, of which $4.74 billion (67 percent) has been obligated. Annual award volume peaked at 109 orders in 2023, declined to 95 in 2024 and 70 in 2025, and has dropped sharply to five awards in 2026 (through March), reflecting the closed ordering window. Most recent awards span cyber transport systems sustainment, LITES logistics IT support, cloud migrations, enterprise software maintenance, network operations across CONUS and OCONUS locations including overseas installations in South Korea and Europe, and facility IT services ranging from fiber optic installation to conference room AV upgrades and help-desk support.

Competition is concentrated among larger integrators. Science Applications International Corporation, International Business Machines Corporation, Agile Defense LLC, and Peraton Inc. dominate by potential value, collectively holding 33 percent of combined value. By order count, smaller firms lead numerically—Optivor Technologies, Teksynap Corporation, and Iron Bow Technologies hold the most awards—but the largest dollars flow to the tier-one primes. The 157 distinct prime contractors suggest a moderately broad competitive base beyond the top tier.

Customer concentration is significant and Army-heavy. The Department of the Army Acquisition Support Center PEO Enterprise Information Systems, Department of the Army (general), Cyber Command, Training and Doctrine Command, and Materiel Command RD&E Command collectively account for 41 percent of task orders. Work serves 127 distinct customer agencies across DoD and civilian government, with the vast majority Army-funded.

Set-aside distribution favors unrestricted competition. About 71 percent of awards carry no set-aside; 26 percent are small business (approximately half sole-source 8(a) and half competitive); and 2 percent are women-owned or service-disabled veteran-owned. The set-aside share is small relative to the vehicle's scale, indicating this is not a targeted small-business vehicle.

Task-order values span a wide range. Recent mega-orders include Army Cyber Global Center IT support services at $175.5 million ceiling, Defense Department Information Network cybersecurity and network operations at $178.1 million ceiling, and Background Investigation Enterprise Systems cloud migration at $69.6 million ceiling. Smaller orders for tactical support (help desk, equipment maintenance, printer management) run from tens of thousands to single-digit millions. Pricing is predominantly firm-fixed-price with labor-hour, cost-plus-fixed-fee, and time-and-materials structures also present. Durations typically range from one to five years with option periods common.

Work is distributed globally. Performance spans CONUS military installations (Fort Hood, Fort Leavenworth, Fort Rucker, Aberdeen Proving Ground, Fort Jackson, and numerous others), forward-deployed locations in South Korea and Japan, Europe, and subordinate command sites. The vehicle is explicitly scoped for CONUS, OCONUS, and warzone areas.

Pursuing new work under ITES-3S carries a fundamental constraint: the last ordering date closed in September 2023. New entrants cannot win against this vehicle. Existing primes with active task orders may pursue option periods and modifications, but the vehicle is functionally closed to competitive entry. Downstream recompetes or follow-on vehicles may be worth monitoring.

The overall objective of the Information Technology Enterprise Solutions-3 Services (ITES-3S) is to provide industry best practice, best value, non-personal services to enable a broad range of enterprise-level support services for Information Technology integration and service management activities to the Army, other DoD agencies, and all other Federal agencies including but not limited to, locations CONUS, OCONUS and warzone areas.