Federal Supply Schedule GS35F0623R

Ended Awarded Last action

Contract number
GS35F0623R
Awardee
Awarding agency
Task orders
7

Award facts

Last date to order 100% complete
IDV ceiling
$4,500,000.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Federal Supply Schedule contract with ID GS35F0623R was awarded by the Federal Acquisition Service (FAS), a civilian agency, to Senture LLC, a Teleperformance company. The $4,500,000.00 contract provides a range of IT products and services, including automated contact center solutions, IT professional services, and order-level materials. The contract includes labor categories covering IT support functions such as systems engineering, programming, data architecture, and contact center representative roles.

Under this IDV, Senture has received multiple delivery order contracts from civilian agencies including the Internal Revenue Service (IRS), Consumer Financial Protection Bureau (CFPB), and Federal Motor Carrier Safety Administration (FMCSA). These delivery orders, valued at over $300 million collectively, task Senture with providing multichannel contact center and business process outsourcing services such as customer service, quality assurance, training, and systems integration support for various government programs and citizen inquiries. No set-aside designations were used for the prime contract or its associated delivery orders.

Task orders

Task order Ordering agency Obligated Awarded
FY23 w & i live agents call center support services 2032H523F00337 Internal Revenue Service $16,394,670
W & i EIP live agent contact center- covid-19 support 2032H522F00319 Internal Revenue Service $8,176,046
Consumer resource center (CRC) 9531CB21F0046 Consumer Financial Protection Bureau $54,768,594
OPP contact center contract support recompete 47QFDA20F0099 Assisted Acquisition Services Region 11 (FAS) $60,540,134
Customer insurance and registration information support (ciris)services contract 693JJ420F000007 Federal Motor Carrier Safety Administration $105,598,947
The purpose of this PR is to do a "limited source contract for a logical follow-on" instead of issuing option year 4… 693JJ418F000065 Federal Motor Carrier Safety Administration $22,061,988
The customer service and registration contract includes customer service support, database, technical services… DTMC7514F70015 Federal Motor Carrier Safety Administration $33,838,920

Transactions

Action Obligated Date
Other Administrative Action PSA897 $0
Other Administrative Action PSA893 $0
Other Administrative Action PA0048 $0
Other Administrative Action PSA888 $0
Other Administrative Action PA0047 $0
Other Administrative Action PA0045 $0
Other Administrative Action PSA887 $0
Other Administrative Action PA0044 $0
Other Administrative Action PA0043 $0
Other Administrative Action PA0042 $0
Other Administrative Action PSA885 $0
Other Administrative Action PS0041 $0
Other Administrative Action PS0037 $0
Other Administrative Action PA0038 $0
Other Administrative Action PSA869 $0
Add Subcontract Plan PO0036 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA856 $0
Other Administrative Action PA0035 $0
Other Administrative Action PA0034 $0
Other Administrative Action PA0033 $0
Add Subcontract Plan PO0032 $0
Other Administrative Action PS0031 $0
Other Administrative Action PSA847 $0
Other Administrative Action PA0029 $0
Other Administrative Action PSA842 $0
Other Administrative Action PA0028 $0
Add Subcontract Plan PO0026 $0
Other Administrative Action PA0027 $0
Other Administrative Action PSA839 $0
Other Administrative Action PSA837 $0
Other Administrative Action PA0025 $0
Other Administrative Action PSA834 $0
Other Administrative Action PSA832 $0
Other Administrative Action PA0024 $0
Other Administrative Action PSA826 $0
Add Subcontract Plan PO0023 $0
Other Administrative Action PSA824 $0
Rerepresentation PO0022 $0
Other Administrative Action PSA821 $0
Other Administrative Action PSA812 $0
Exercise an Option PO0020 $0
Other Administrative Action PS0019 $0
Other Administrative Action PSA808 $0
Other Administrative Action PSA800 $0
Other Administrative Action PS0018 $0
Other Administrative Action PSA770 $0
Other Administrative Action PMA732 $0
Other Administrative Action PMA727 $0
Other Administrative Action PM0015 $0
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Quick answers

Who was awarded contract GS35F0623R?

GS35F0623R was awarded to Senture LLC by Federal Acquisition Service (General Services Administration) on May 31, 2005.

How much is contract GS35F0623R worth?

GS35F0623R's own ceiling is $4,500,000.

How many orders have been placed under contract GS35F0623R?

7 orders have been placed under GS35F0623R, the latest on May 25, 2023.

Who can order from contract GS35F0623R?

GS35F0623R is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract GS35F0623R part of a contract vehicle?

Yes. GS35F0623R is part of Multiple Award Schedule (MAS).

Was contract GS35F0623R competed?

The extent of competition for GS35F0623R was full and open competition.

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