Customer insurance and registration information support (CIRIS)services contract

Ended Awarded Last action

Contract number
693JJ420F000007
Awardee
Awarding agency
Obligated
$105,598,947

Award facts

Contract value 90% obligated
  • $105,598,946.70 Current, with exercised options
  • $116,790,328.97 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
London, KY, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00012 · Customer insurance & registration information -$5,720,071
Exercise an Option P00011 $13,871,217
Exercise an Option P00010 · Customer insurance & registration information support (ciris II), fmcsa contact center contract $26,270,768
Funding Only Action P00008 · Add funding to ciris II (customer insurance & registration information support) option year 3 $38,561
Exercise an Option P00007 · Ciris II $24,564,663
Other Administrative Action P00006 · Ciris II senture LLC | contract number: 693JJ420F000007 460 industrial blvd. London, KY 40741 $0
Exercise an Option P00005 $22,860,239
Other Administrative Action P00004 $0
Funding Only Action P00003 · Ciris II $343,311
Exercise an Option P00002 · Purpose: issue modification to: 1) exercise contract option year; 2) add funding to all clins; 3) incorporate changes negotiated with contractor. OP:… $17,855,242
Funding Only Action P00001 · Adding funds for mass mailings spend plan - FY20-P-011 $5,509
Original award $5,509,508
Show all 12

About this award

The Federal Motor Carrier Safety Administration issued a delivery order to Senture LLC on February 4, 2020, under the GSA Information Technology Schedule 70 (IT-70) for Customer Insurance and Registration Information Support (CIRIS II) contact center services, with a $116.8 million ceiling and ultimate completion August 3, 2025.

Senture is a HUBZone-certified joint venture. Place of performance is London, Kentucky. The order is priced on a firm fixed price basis.

Service Contract Inventory reporting shows this order invoiced $1.8 million in FY2020, $15.1 million in FY2021 (181 FTEs, 377,256 contractor hours at $40.12/hr blended rate), $22.8 million in FY2023 (348 FTEs, 724,751 contractor hours at $31.50/hr), and $22 million in FY2024 (221 FTEs, 459,543 contractor hours at $47.90/hr). The blended government-paid hourly rate has risen across reported years. In FY2024, subcontractors accounted for 8 percent of contractor hours.

Quick answers

Who was awarded contract 693JJ420F000007?

693JJ420F000007 was awarded to Senture LLC by Federal Motor Carrier Safety Administration (Department of Transportation) on February 4, 2020.

How much is contract 693JJ420F000007 worth?

The government has obligated $105,598,947 on 693JJ420F000007. Its potential value, with all options, is $116,790,329.

Is contract 693JJ420F000007 an order under another contract?

Yes. 693JJ420F000007 is a delivery order under GS35F0623R, a federal supply schedule, on Information Technology Schedule 70 (IT-70).

Was contract 693JJ420F000007 competed?

The extent of competition for 693JJ420F000007 was full and open competition. The government received 4 offers.

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