Consumer resource center (CRC)

Active Awarded Last action

Contract number
9531CB21F0046
Awardee
Awarding agency
Obligated
$54,768,594

Award facts

Opportunity
  • 9531CB21Q0006 Solicitation number
Contract value 93% obligated
  • $54,984,754.24 Current, with exercised options
  • $58,917,595.57 Potential, with all options
Completion date 90% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
London, KY, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00028 · Consumer resource center (CRC) - modification to exercise and fund option period 5 $3,932,841
Supplemental Agreement for work within scope P00027 $0
Funding Only Action P00026 · Consumer resource center (CRC) - modification to RE-allocate option period 3 funds, update key personnel, update to/do ombudsman clause, and incorporate wage… $0
Exercise an Option P00025 · Consumer resource center (CRC) - modification to DE-scope, restructure option period 4, add option period 5, and exercise and fund option period 4 $3,932,841
Funding Only Action P00024 · Consumer resource center (CRC) - modification to period 3 RE-allocate funds $0
Supplemental Agreement for work within scope P00023 · Consumer resource center (CRC) - modification to incorporate additional clins and RE-allocate funds $0
Supplemental Agreement for work within scope P00022 · Consumer resource center (CRC) - modification to RE-allocate OY2 funds, incorporate additional clins, provide funding, remove the good faith effort and hbcu… $353,155
Exercise an Option P00021 · Consumer resource center (CRC) - modification to exercise and fund option period 3 and incorporate updated wage determinations $12,097,648
Supplemental Agreement for work within scope P00020 · Consumer resource center (CRC) - modification to update key personnel, adjust pricing tables, create and fund new sub-clin for returned mail, update mail… $418,526
Supplemental Agreement for work within scope P00019 · Consumer resource center (CRC) - modification to RE-allocate funds, change vendor pocs, update table for contractor critical CRC system standard, and revise… $0
Other Administrative Action P00018 · Consumer resource center (CRC) - modification to update COR and acor $0
Supplemental Agreement for work within scope P00017 · Consumer resource center (CRC) - modification to update KP, correct conformed contract and RE-allocate funds $0
Other Administrative Action P00016 · Consumer resource center (CRC) - modification to add acor $0
Exercise an Option P00015 · Consumer resource center (CRC) - modification to exercise and fund option period 2 and increase overall contract ceiling $11,588,690
Funding Only Action P00014 · Consumer resource center (CRC) - modification to update key personnel, change COR, update quality monitoring AQL, incorporate EO 14026 minimum wage increase for… $0
Supplemental Agreement for work within scope P00013 · Consumer resource center (CRC) - modification to incorporate shredding, update key personnel, update pricing, change confirmed privacy breach AQL and provide… $386,552
Funding Only Action P00012 · Consumer resource center (CRC) - modification to RE-allocate base period funds and provide incremental funding for current option period. $5,100,000
Exercise an Option P00011 · Consumer resource center (CRC) - modification to exercise OPT 1, modify and clarify aqls, update pricing tables, modify facilities language, incorporate new… $5,614,618
Other Administrative Action P00010 · Consumer resource center (CRC) - modification to extend period of performance, change COR, and update invoice schedule clause $0
Supplemental Agreement for work within scope P00009 $0
Supplemental Agreement for work within scope P00008 · Consumer resource center (CRC) - modification to RE-allocate funds, update contractor POC, update aqls, and update price tables $0
Supplemental Agreement for work within scope P00007 · Consumer resource center (CRC) - modification to RE-allocate funds, add additional funds, and update deliverables language for consistency $3,326,018
Supplemental Agreement for work within scope P00006 · Consumer resource center (CRC) - modification to add clin 0015 and RE-allocate funds $0
Funding Only Action P00005 · Consumer resource center (CRC) - modification to RE-allocate funds $0
Supplemental Agreement for work within scope P00004 · Consumer resource center (CRC) - modification to update various price table definitions $0
Other Administrative Action P00003 · Consumer resource center (CRC) - modification to remove vaccination plan local clause, correct FP/basis for clin 4002, and update non-disclosure language. $0
Supplemental Agreement for work within scope P00002 · Consumer resource center (CRC) - modification to fund the base period, update clauses and change COR $6,906,433
Other Administrative Action P00001 · Consumer resource center (CRC) - consumer resource center (CRC) modification to remove stay of performance and update POP $0
Original award $1,111,272
Show all 29

About this award

Written by GovTribe AI ·

The Consumer Financial Protection Bureau issued a delivery order to Senture LLC, a HUBZone-certified joint venture, on July 6, 2021, under the GSA Multiple Award Schedule for Consumer Resource Center services, with a ceiling value of $58.9 million and ultimate completion May 23, 2027.

Place of performance is London, KY. The order is firm fixed price. SCI-reported labor in the most recent fiscal year (FY2024) totaled $11.6 million across 99.5 FTEs and 206,925 contractor hours, with a derived government-paid hourly rate of $55.97/hr. FY2024 labor includes one subcontractor accounting for 6% of contractor hours. The pricing trajectory shows significant decline from FY2023 ($1,341.94/hr) to FY2024, reflecting a shift in labor composition and operational scale. Prior-year SCI activity included $370 thousand invoiced in FY2021 (0.4 FTEs, 882 hours at $420.01/hr) and $10.6 million in FY2023 (3.8 FTEs, 7,934 hours at $1,341.94/hr).

Quick answers

Who was awarded contract 9531CB21F0046?

9531CB21F0046 was awarded to Senture LLC by Consumer Financial Protection Bureau on July 6, 2021.

How much is contract 9531CB21F0046 worth?

The government has obligated $54,768,594 on 9531CB21F0046. Its current value, with exercised options, is $54,984,754. Its potential value, with all options, is $58,917,596.

Is contract 9531CB21F0046 an order under another contract?

Yes. 9531CB21F0046 is a delivery order under GS35F0623R, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 9531CB21F0046 competed?

The extent of competition for 9531CB21F0046 was full and open competition. The government received 4 offers.

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