Assistance in resolution/settlement of federal equal employment opportunity complaints and investigative services when such complaints are not resolved.

Ended Awarded Last action

Contract number
70T01021A5600N002
Awardee
Awarding agency
Task orders
12 $2,181,183 obligated

Award facts

Combined order value
$2,181,183 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 14% used
$16,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
Total Small Business
Competition
Full and Open Competition · 6 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Transportation Security Administration established a Blanket Purchase Agreement with Crossroads Mediation Services, Inc., an SBA Certified Women-Owned Small Business, on September 30, 2021, against the GSA Multiple Award Schedule for equal employment opportunity complaint resolution and investigative services, with a ceiling of $16 million and ultimate completion September 29, 2026.

Place of performance is Manassas, Virginia. The BPA is set aside for total small business and covers EEO investigation, counseling, mediation, and alternative dispute resolution services. The BPA supports resolution of federal EEO complaints not settled through initial processes.

Recent BPA calls include a $300,000 order issued May 15, 2026, for counseling and investigation services supporting the Office of Civil Rights and Liberties, with completion May 14, 2027; a $200,000 call issued August 14, 2025, for EEO counseling and investigation supporting the same office, with completion February 13, 2027; a $248,431.66 call issued August 28, 2023, for comprehensive EEO services, closed out February 27, 2026; and a $249,854.92 call issued November 15, 2022, for EEO services per program office technical direction, closed out November 14, 2023. All calls are firm fixed price. Additional completed calls include orders of $231,157.70 (July 2022), $149,891.46 (April 2022), and $250,000 (September 2021).

Task orders

Task order Ordering agency Obligated Awarded
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01026F5600N004 Transportation Security Administration $300,000
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01026F5600N001 Transportation Security Administration $300,000
This BPA call order is for counseling and investigation services for human resource complaints in support of the office… 70T01025F5600N007 Transportation Security Administration $200,000
Equal employment opportunity investigation services per the 70T01025F5600N002 Transportation Security Administration $28,440
Purchase EEO investigation services. 70T01024F5600N003 Transportation Security Administration $157,439
Purchase EEO investigation services 70T01023F5600N007 Transportation Security Administration $26,706
Purchase EEO services 70T01023F5600N004 Transportation Security Administration $248,432
Purchase EEO investigation services 70T01022F5600N011 Transportation Security Administration $39,262
Equal employment opportunity services per the technical direction of the program office. 70T01022F5600N009 Transportation Security Administration $249,855
Equal employment opportunity services per the technical direction of the program office. Services shall be provided… 70T01022F5600N006 Transportation Security Administration $231,158
Purchase equal employment opportunity investigation services. 70T01022F5600N005 Transportation Security Administration $149,891
The purpose of the BPA call is to provide $250,000.00 for equal employment opportunities services per the technical… 70T01021F5600N002 Transportation Security Administration $250,000
Show all 12

Transactions

Action Obligated Date
Other Administrative Action P00009 · The purpose of the modification (P00009) is to 1) update the language in the performance work statement section, 4.2 investigations and 2) incorporates far… $0
Other Administrative Action P00008 · Federal equal employment opportunity complaints - the purpose of this no cost modification is to update and replace attachment "a" BPA call pricing. $0
Other Administrative Action P00006 · This modification is to update the contracting officers representative and ensure compliance with executive orders: 14173,14168. This work is for… $0
Other Administrative Action P00005 · This modification adds cyber supply chain risk management and notification and credit monitoring requirements for personally identifiable info incidents. In… $0
Other Administrative Action P00004 · The purpose of this modification is to insert the authority of the executive order 14168 entitled defending women from gender ideology extremism and restoring… $0
Other Administrative Action P00003 · The purpose of this modification is to insert cybersecurity language dated july 2023 into the performance work statement (PWS). $0
Other Administrative Action P00002 · The purpose of this modification is to a new contracting officer representative to this contract. $0
Other Administrative Action P00001 · The purpose of this modification is to replace the DHS and TSA enterprise architecture language. $0
Original award $0

Quick answers

Who was awarded contract 70T01021A5600N002?

70T01021A5600N002 was awarded to Crossroads Mediation Services, Inc. by Transportation Security Administration (Department of Homeland Security) on September 30, 2021.

How much is contract 70T01021A5600N002 worth?

Orders under 70T01021A5600N002 have obligated $2,181,183. 70T01021A5600N002's own ceiling is $16,000,000.

How many orders have been placed under contract 70T01021A5600N002?

12 orders have been placed under 70T01021A5600N002, the latest on September 28, 2026.

Who can order from contract 70T01021A5600N002?

70T01021A5600N002 is a multiple award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract 70T01021A5600N002 under another contract?

Yes. 70T01021A5600N002 is a blanket purchase agreement under 47QREA19D0010, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70T01021A5600N002 competed?

The extent of competition for 70T01021A5600N002 was full and open competition. The government received 6 offers. It was set aside: Total Small Business.

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