EEO investigation services FY 2020-2025
Ended Awarded Last action
- Contract number
- 45310020A0004
- Awardee
-
Crossroads Mediation Services, Inc. UEI Z5JRUCEQJNH8
- Awarding agency
-
Equal Employment Opportunity Commission
- Task orders
- 50 $178,245 obligated
Award facts
- Opportunity
-
- Human Capital Management and Administrative Support Services Solicitation · RFQ1425047 · Posted Jun 11, 2019
- Combined order value
- $178,245 Current and potential, with all options
- Last date to order 100% complete
- Maximum order
- $45,000.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 561611 Investigation and Personal Background Check Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 10 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
Crossroads Mediation Services, Inc., an SBA-certified Women-Owned Small Business headquartered in Manassas, Virginia, was awarded a Blanket Purchase Agreement by the Equal Employment Opportunity Commission (EEOC) on July 6, 2020, for the delivery of Equal Employment Opportunity investigation services under the General Services Administration's Multiple Award Schedule (MAS). The master BPA, designated as a multiple award vehicle with no set-aside restrictions, established a framework for the EEOC to procure comprehensive EEO-related services through individual task order calls extending through August 31, 2025. The underlying solicitation (Schedule 738X) sought indefinite-delivery, indefinite-quantity contracts for human capital management and administrative support services across seventeen special item numbers, including labor relations, compensation and benefits administration, and strategic human capital planning, with resultant contracts structured for a five-year base period and three optional five-year renewals. Under this BPA vehicle, Crossroads Mediation Services delivers impartial, legally sufficient EEO support services including discrimination complaint investigations, counseling, mediation, alternative dispute resolution, and final agency decision writing, with work performed primarily at EEOC headquarters in Washington, DC and the contractor's office location in Manassas, Virginia.
The master BPA ceiling value is listed as $0.00 in the contract documentation, reflecting the indefinite-quantity nature of the vehicle whereby specific task order calls establish individual ceiling values and periods of performance. Since the BPA's establishment in July 2020 through the information provided, Crossroads Mediation Services has executed numerous task order calls valued individually between approximately $400 and $9,600, with cumulative task orders totaling over $200,000 across multiple case investigations, counseling engagements, mediation services, and final agency decision documentation. These task orders support the EEOC's statutory mission to enforce federal laws prohibiting employment discrimination and maintaining fair and inclusive workplace environments across the federal government. The contractor's extensive experience delivering EEO services across multiple federal agencies—including the Transportation Security Administration, Department of Agriculture, Department of Commerce, Department of State, and others—demonstrates established capacity to support federal agencies' workplace civil rights compliance and discrimination complaint resolution requirements through pre-negotiated GSA Schedule pricing and efficient task order issuance mechanisms.
Task orders
Show all 50
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Modification | $0 | |
| Other Administrative Action | $0 |
Quick answers
Who was awarded contract 45310020A0004?
45310020A0004 was awarded to Crossroads Mediation Services, Inc. by Equal Employment Opportunity Commission on July 6, 2020.
How much is contract 45310020A0004 worth?
Orders under 45310020A0004 have obligated $178,245. A single order can be worth up to $45,000.
How many orders have been placed under contract 45310020A0004?
50 orders have been placed under 45310020A0004, the latest on March 31, 2025.
Who can order from contract 45310020A0004?
45310020A0004 is a multiple award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 45310020A0004 under another contract?
Yes. 45310020A0004 is a blanket purchase agreement under 47QREA19D0010, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 45310020A0004 competed?
The extent of competition for 45310020A0004 was full and open competition. The government received 10 offers.
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