Siteimprove, Inc.

Siteimprove, Inc., a foreign-owned software-as-a-service provider headquartered in Bloomington, Minnesota, delivers web governance, accessibility compliance monitoring, analytics, and digital optimization tools to federal agencies exclusively as a prime contractor under the GSA Multiple Award Schedule and related vehicles. The company does not compete under small business set-asides; all 248 recent prime awards are full-and-open procurements.

Siteimprove's federal footprint centers on cloud-based website accessibility and compliance software. Representative work includes a $31,647.35 renewal delivery order from the Department of Agriculture's Animal and Plant Health Inspection Service (APHIS) for continued access to the Siteimprove platform supporting Section 508 compliance and digital accessibility mandates (awarded June 2026); a $699,960 BPA call from the National Oceanic and Atmospheric Administration for web governance, accessibility, analytics, and optimization services (January 2024); a $230,885.96 Securities and Exchange Commission purchase order for the Siteimprove Intelligence Platform software (August 2022); and a $155,244.32 delivery order from the Bureau of Alcohol, Tobacco, Firearms and Explosives for web governance and accessibility compliance monitoring through August 2029. Siteimprove's capability portfolio spans website accessibility scanning and remediation, PDF compliance checking, web analytics, content optimization, quality assurance, usability mapping, and related digital compliance tools designed to help agencies meet Section 508 accessibility requirements and the 21st Century Integrated Digital Experience Act mandates.

Customer concentration is highly dispersed across 75 distinct federal agencies, with no single customer dominating total value. The National Oceanic and Atmospheric Administration leads by award count and dollar magnitude (29 awards, $1.3 million combined potential value, accounting for 13% of the $9.8 million combined portfolio), followed by the Forest Service Washington Office Acquisitions (12 awards, $1.2 million), the Bureau of Alcohol, Tobacco, Firearms and Explosives (12 awards, $389 thousand), and the National Agricultural Statistics Service (16 awards, $241 thousand). Together, the top five customer agencies account for 32% of awards by count and 35% of combined potential value, indicating broad customer diversity rather than concentration risk.

Siteimprove's federal work is routed almost exclusively through the GSA Multiple Award Schedule, with 186 task orders carrying $7.6 million in combined potential value, and the IT Schedule 70, with 42 task orders valued at $2 million. Both vehicles are governmentwide perpetual-access arrangements through which federal agencies place delivery orders and BPA calls. The vendor has held a GSA MAS position since at least 2009 and has secured over 50 prime federal contracts in recent years.

Activity has declined measurably: 24 awards in 2022, falling to 4 awards in 2026 year-to-date through mid-July. Within the next twenty-four months, 11 awards carrying $599 thousand in combined potential value will reach ultimate completion, creating modest recompete exposure. The combined dollars obligated across the portfolio stand at $7.9 million against $9.8 million potential value (80% obligation rate), indicating steady invoicing and customer commitment. Siteimprove carries one subcontractor role — a task order under an ECS Federal, LLC GSA MAS prime for web content management as a service, where Siteimprove licenses its tools — but operates overwhelmingly as a direct prime contractor.