Purchase Order 1305M322PNFFK0560

<p>This is a Definitive Contract awarded by the Department of Defense's Southeast Region to Pro Call Center Inc., an Economically Disadvantaged Woman-Owned Small Business. The contract, with a Firm Fixed Price of $58,277.05, is for CLIN 0001 AFTER HRS. ANSWERING SVC. PKG. and has an Ultimate Completion Date of August 10, 2023. The contract was awarded on May 10, 2018 through a Sole Source set-aside for an Economically Disadvantaged Woman-Owned Small Business.</p>

This is a firm fixed-price delivery order awarded by the Internal Revenue Service (IRS), a civilian agency, to National Telecommuting Institute, Inc. (doing business as Landajob Services) for $6,517,769.42. The contract is for critical functions related to toll-free telephone services and contact center order entry support, including order entry clerks, trainees, travel, technology, management, and administration. There is no set-aside designation for this award. The period of performance runs...

This is a federal contract awarded by the Office of the Chief Financial Officer, a civilian agency, to TDB Communications Inc., a Service-Disabled Veteran-Owned Small Business, Minority-Owned Business, and 8(a) Program Participant. The contract, valued at $91,590.60, is for National Call Center Support Services under the General Services Administration's Temporary Administrative and Professional Staffing (TAPS) schedule. The contract is a Firm Fixed Price Delivery Order with a completion date of...

This is a $59,134.44 firm-fixed-price purchase order contract awarded by the Mission and Installation Contracting Command (MICC), Joint Base Lewis-McChord, to Pro Call Center Inc., a Minority Owned, Economically Disadvantaged Women Small Owned Business. The contract is for an after-hours answering service package, including answering service and additional local phone calls, for the Department of Public Works (DPW) over a 5-year period from August 2023 to April 2028. The contract is a total...

This is a $2,724,717.71 firm fixed-price contract awarded by the U.S. Department of Labor's Office of the Assistant Secretary for Administration and Management to New Orleans Teleport, Inc.'s Calls Plus division, a minority-owned and woman-owned small business. The contract is to acquire safety net hotline services. There is no set-aside designation for this contract. Based on New Orleans Teleport's experience providing after-hours call services to other federal agencies, this contract will...

This is a $10,000 firm fixed-price purchase order awarded to Chorus Call Inc. by the Department of Justice's Civil Rights Division. Chorus Call, a self-certified small disadvantaged business, will provide four-dimensional teleconferencing services including audio, video, webcasting, and data collaboration capabilities to support the Division's meetings, discussions, and closed captioning services related to environmental law enforcement, litigation activities, and civil rights programs. The...

This is a firm fixed-price purchase order contract awarded by the U.S. Department of State's Bureau of European and Eurasian Affairs to Equans Zuid-Nederland B.V., a subsidiary of Engie Services Zuid B.V. The contract, valued at $13,625.40, is for call center services in support of diplomatic facilities and programs in the Europe and Eurasia region. The contract does not have a set-aside designation. Equans Zuid-Nederland B.V. is an experienced provider of facilities operations, maintenance, and...

The Agency for Healthcare Research and Quality (AHRQ) awarded a five-year, cost-plus-fixed-fee definitive contract valued at $50.77 million to Research Triangle Institute (RTI International) on August 11, 2021, to support the Medical Expenditure Panel Survey - Medical Provider Component (MEPS-MPC). The contract, which has no set-aside designation and concludes on June 30, 2026, is performed in Durham, North Carolina. RTI International, a prominent nonprofit research organization headquartered in...

The U.S. Citizenship and Immigration Services (USCIS), a civilian agency under the Department of Homeland Security, awarded a $9,644,837.21 Firm Fixed Price Delivery Order to Peraton Enterprise Solutions LLC to provide call center support services. The contract is a task order under the USA Contact Multichannel Contact Center Services government-wide acquisition contract (GWAC). The contract is not set aside for any special business categories. Peraton Enterprise Solutions LLC is a subsidiary of...

The Office of the Comptroller of the Currency (OCC) awarded a $2.66 million firm fixed-price definitive contract to Magellan Solutions USA Inc. for operation of the OCC Ombudsman Call Center, with performance through March 31, 2027. This contract, awarded on March 28, 2022, was set aside for service-disabled veteran-owned small businesses under a sole-source procurement. Magellan Solutions USA Inc., based in Melbourne, Florida, is a certified service-disabled veteran-owned and minority-owned...