New Orleans Teleport, Inc.
Lafayette, LA Calls Plus
- UEI
- HES6KNYVPBG5
- CAGE
- 1DNF0
- Primary NAICS
- 624190 Other Individual and Family Services
- SAM.gov registration
- Active through
Company facts
- FY2025 rankings
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- Other NAICS codes in SAM.gov
-
- 541611 Administrative Management and General Management Consulting Services
- 541618 Other Management Consulting Services
- 541990 All Other Professional, Scientific, and Technical Services
- 561110 Office Administrative Services
- 561421 Telephone Answering Services
- 561422 Telemarketing Bureaus and Other Contact Centers
- 624230 Emergency and Other Relief Services
- SAM.gov registration date
- Physical address
- 201b Travis St, Lafayette, LA 70503, USA
- Website
- callsplus.net
- Employees
- 1-10
- Estimated annual revenue
- $0-$1M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $25,020 |
| FY2025 | $8,820 |
| FY2024 | $8,820 |
| FY2023 | $3,820 |
Top agencies by obligations
| Rank | Agency | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Department of Commerce | $25,020 |
Contract awards
Latest 5 listed here. See the rest on GovTribe.
Grant subawards
| Prime recipient | Prime award | Amount | Awarded |
|---|---|---|---|
| Louisiana Department Of Health | NU50CK000532 | $278,524 |
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About the company
New Orleans Teleport, Inc. Calls Plus Division (doing business as New Orleans Teleport Inc.) is a women-owned small business based in Lafayette, Louisiana, that operates 24/7 telephone answering services and marine mammal hotlines for federal agencies as a prime contractor, with 98% of recent awards at the prime level. The company holds SBA certification as a Women-Owned Small Business and Economically Disadvantaged Women-Owned Small Business and is self-certified as a small disadvantaged business and minority-owned (Black American-owned). New Orleans Teleport competes under small business set-asides; recent awards designate either Total Small Business or Women-Owned Small Business set-asides.
The vendor's capability portfolio centers on inbound call answering, hotline operations, and after-hours phone coverage across federal customer agencies. Representative work includes a $106.2 thousand firm-fixed-price purchase order awarded in April 2026 by the National Oceanic and Atmospheric Administration's National Marine Fisheries Service West Coast Region to operate two 24/7 marine mammal hotlines (West Coast Marine Mammal Stranding Network and SOS-Whale Hotline) across California, Oregon, and Washington through March 2031; a $44.1 thousand NOAA purchase order for 24-hour telephone hotline answering service to the National Marine Fisheries Service Office of Law Enforcement with base and four one-year option periods running through August 2029; and $9.4 thousand and $18.9 thousand after-hours call coverage contracts with the Department of Veterans Affairs Veterans Integrated Service Network 10 (Indianapolis VAMC) ending in January and December 2021.
Customer concentration is distributed across small contracts. The top five customers by award count account for 38% of all awards, led by NOAA (7 awards, $261 thousand combined potential value) and the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 10 (6 awards, $812 thousand). When ranked by potential value, however, concentration pivots sharply: the Department of Labor Office of the Assistant Secretary for Administration and Management anchors 92% of combined potential value with a single $2.7 million award, followed by VA (6 awards, $812 thousand), GSA (1 award, $750 thousand), and NOAA (7 awards, $261 thousand). The vendor sits on an Indefinite Delivery Contract 200199900006 with three task orders. Activity is sporadic: one award in each of 2021, 2022, 2024, and 2026, and three in 2020, reflecting a small and episodic federal footprint across 21 distinct customer agencies with sixty total awards and combined potential value of $5 million.
SBA capabilities narrative
24-hour Multilingual, Multichannel Contact Center Solutions. Includes inbound and outbound phone calls, text, email, websites, etc. Voice, VoIP, Data, telecommunications, call center services, school safety hotlines, case intake services, telephone counseling and triage, law enforcement communications, ethics hotlines, housing and healthcare contact center services, web portal design and building, appointment setting, contact tracing, government agency communications, telephone assistance services.
Quick answers
Is New Orleans Teleport, Inc. registered in SAM.gov?
Yes. New Orleans Teleport, Inc.'s SAM.gov registration is active through August 17, 2027.
How much has New Orleans Teleport, Inc. received in federal contracts?
Federal contracts obligated $8,820 to New Orleans Teleport, Inc. in fiscal year 2025 and $46,480 in fiscal years 2023 through 2027.
How does New Orleans Teleport, Inc. rank among federal contractors?
New Orleans Teleport, Inc. ranked #68 in NAICS 561421 and #91 in NAICS 56142 in FY2025.
What is New Orleans Teleport, Inc.'s most recent federal award?
New Orleans Teleport, Inc.'s most recent federal contract award is Marine mammal hotline service for the west coast region in support of the NOAA national marine fisheries service (nmfs) (1305M326P0056), from National Oceanic and Atmospheric Administration, on April 1, 2026.
On GovTribe
See New Orleans Teleport, Inc.'s full federal record
- Federal contract awards
- IDV awards
- Funding analysis by agency, NAICS and set-aside
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