Medallia, Inc.

Pleasanton, CA

UEI
ZDLMRUM7QP65
CAGE
7LB36
Primary NAICS
513210 Software Publishers
SAM.gov registration
Active through

Company facts

Self-certified in SAM.gov
  • For Profit Organization
Entity structure
Corporate Entity (Not Tax Exempt)
SAM.gov registration date
Physical address
6220 Stoneridge Mall Rd Floor 2, Pleasanton, CA 94588, USA
Website
medallia.com
Founded
2001
Employees
1K-5K
Estimated annual revenue
$250M-$500M
Industry
  1. Information Technology
  2. Software & Services
  3. IT Services
  4. Data Processing & Outsourced Services
SIC code
73 Business Services

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

Contract obligations by fiscal year

Fiscal year Obligated
FY2027 To date $0
FY2026 $9,250
FY2025 $144,795
FY2024 $470,381

Top agencies by obligations

Rank Agency Obligated, FY2026–FY2027 Share
1 Department of Commerce $9,250

Contract awards

Award Agency Obligated Awarded
Employee's experience survey platform software 1333BJ24F00274004 US Patent and Trademark Office $624,425

Contract subawards

Prime contractor Prime award Amount Awarded
Cognosante MVH LLC ESD CCI procurement in support of the SOW 36C10B22N10010011 $1,818,325
Booz Allen Hamilton Inc. SURVEY SERVICES/CALL #23/ IA 32309 A2 USDA Professional Services / Software 140D0424F0853 $75,000
Cognosante MVH LLC ENTERPRISE SERVICE DESK (ESD) CONTACT CENTER INFRASTRUCTURE (CCI) MANAGED SERVICE Provide Medallia Cloud Software Subscriptions and Services. 36C10B22N10010011 $2,496,500
Booz Allen Hamilton Inc. SURVEY SERVICES - CALL #18 (IA) 32309 A1 - THE U.S. DEPARTMENT OF AGRICULTURE (USDA) Medallia is the pioneer and market leader in customer, employee, citizen,… 140D0424F0308 $440,008
Science Applications International Corporation MODIFICATION (P00022) - EXERCISE OT1 AND OT2 The Contractor shall provide a Software-as-a-Service (SaaS) for survey and closed loop action management in support… 36C10B19N10020012 $14,720,731

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About the company

Medallia, Inc. is a corporate entity registered in the System for Award Management (SAM.gov) since March 2016, specializing in cloud-based experience management software platforms. The company provides enterprise-level software solutions that capture and analyze experience signals across various interaction channels, including voice, video, digital, IoT, social media, and corporate messaging tools. As a for-profit organization based in Pleasanton, California, Medallia offers sophisticated software platforms designed to help organizations understand and improve customer, employee, citizen, and patient experiences through advanced artificial intelligence and machine learning technologies.

Through federal contract awards, Medallia, Inc. has primarily provided software subscription services and professional services to civilian agencies. The company has been awarded sub-contract awards from prominent federal contractors including Booz Allen Hamilton Inc., Cognosante MVH LLC, and Accenture Federal Services LLC. These sub-contract awards have encompassed a range of services, including SaaS subscription and support services, professional services, and software platforms. The United States Patent and Trademark Office (USPTO) has been a significant contracting agency, awarding Medallia multiple contract opportunities. Notably, none of Medallia's current federal contract awards utilize set-aside designations, indicating the company competes in open federal procurement markets.

Medallia, Inc. holds a significant Blanket Purchase Agreement (BPA) with the USPTO, valued at $7,500,000 with a performance period through March 16, 2030. This single-award BPA covers a survey tool software platform that enables the agency to capture and analyze real-time feedback from various stakeholders. The associated federal contract award, valued at $470,375, specifically supports an Employee's Experience Survey Platform Software, with a potential completion date of September 29, 2029. These indefinite delivery/indefinite quantity (IDIQ) contract vehicles demonstrate Medallia's capability to provide flexible, scalable software solutions that leverage advanced AI and machine learning technologies to help federal agencies improve their operational insights and stakeholder experiences.

Quick answers

Is Medallia, Inc. registered in SAM.gov?

Yes. Medallia, Inc.'s SAM.gov registration is active through December 19, 2026.

How much has Medallia, Inc. received in federal contracts?

Federal contracts obligated $144,795 to Medallia, Inc. in fiscal year 2025 and $624,425 in fiscal years 2023 through 2027.

What is Medallia, Inc.'s most recent federal award?

Medallia, Inc.'s most recent federal contract award is Employee's experience survey platform software (1333BJ24F00274004), from US Patent and Trademark Office, on September 18, 2024.

On GovTribe

See Medallia, Inc.'s full federal record

  • Federal contract awards
  • IDV awards
  • Subcontracting relationships
  • Funding analysis by agency, NAICS and set-aside
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