Zendesk, Inc.
San Francisco, CA
- UEI
- K8JTE3C7S7N5
- CAGE
- 798G5
- Primary NAICS
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- SAM.gov registration date
- Physical address
- 181 Fremont Street, 181 Fremont St fl 17, San Francisco, CA 94105, USA
- Website
- zendesk.com
- Founded
- 2007
- Employees
- 5K-10K
- Estimated annual revenue
- $1B-$10B
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
- Profiles
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $0 |
| FY2025 | $11,460 |
| FY2024 | $11,880 |
| FY2023 | $24,971 |
Contract awards
Latest 5 listed here. See the rest on GovTribe.
Grant subawards
| Prime recipient | Prime award | Amount | Awarded |
|---|---|---|---|
| Minnesota Department Of Human Services | 2201MNCCDD | $30,508 |
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About the company
Zendesk, Inc. is a software development company headquartered in San Francisco, California, specializing in customer service and engagement solutions. Registered in SAM.gov since October 2014, the company provides cloud-based software platforms that enable organizations to manage customer interactions, support tickets, and communication channels. As a for-profit corporate entity, Zendesk has established a significant presence in the federal government marketplace, offering sophisticated IT help desk and ticketing systems that are FedRAMP-certified, which ensures high security standards for government technology deployments.
Through recent federal contract awards, Zendesk has provided IT ticketing system subscriptions and software maintenance support to multiple federal agencies, including the Institute of Museum and Library Services, NASA's Shared Services Center, and the National Oceanic and Atmospheric Administration. The company's contract awards have been predominantly small-scale purchase orders ranging from $5,197.50 to $19,353.60, with no specific set-aside designations. In addition to prime contract awards, Zendesk has also participated in federal contracting as a subcontractor, with a notable sub-award from Accenture Federal Services LLC in February 2023. These contracts demonstrate Zendesk's ability to deliver standardized, scalable customer service technology solutions across diverse government sectors, supporting critical infrastructure and communication needs through its enterprise-grade software platforms.
Quick answers
Is Zendesk, Inc. registered in SAM.gov?
Yes. Zendesk, Inc.'s SAM.gov registration is active through April 27, 2027.
How much has Zendesk, Inc. received in federal contracts?
Federal contracts obligated $11,460 to Zendesk, Inc. in fiscal year 2025 and $48,311 in fiscal years 2023 through 2027.
What is Zendesk, Inc.'s most recent federal award?
Zendesk, Inc.'s most recent federal contract award is Zendesk information technology help desk ticketing system (fedramp-certified) subscription for one year (53987125P0003), from The Institute of Museum and Library Services, on March 14, 2025.
On GovTribe
See Zendesk, Inc.'s full federal record
- Federal contract awards
- Funding analysis by agency, NAICS and set-aside
- Similar vendors