Forrester Research, Inc.

Forrester Research, Inc., doing business as Forrester, a for-profit market research and advisory firm headquartered in Cambridge, Massachusetts, delivers subscription-based research, data analytics, and technology consulting services to federal agencies primarily as a prime contractor competing in open, full-and-open federal procurements without set-aside protections. The company operates a federal practice spanning 121 distinct customer agencies across 649 recent awards (first recorded in 1997, most recent in July 2026) totaling $1.14 billion in combined potential value, with $120.1 million obligated to date.

Forrester's federal capability portfolio centers on technology strategy research, IT modernization advisory, cybersecurity and zero-trust architecture consulting, customer experience assessments, cloud migration analysis, and subscription-based access to proprietary research databases and analyst inquiry services. Representative work includes a $2.9 million firm fixed-price delivery order from the Internal Revenue Service (September 2021, ultimate completion September 2026) for Forrester research subscriptions supporting executive leadership online access; a $2.48 million delivery order from Immigration and Customs Enforcement (September 2023, ultimate completion August 2028) for cybersecurity and zero-trust research library, certification, and strategic advisory services under the Multiple Award Schedule; a $2.39 million delivery order from the National Oceanic and Atmospheric Administration (March 2022, ultimate completion March 2025) for cloud costing and data dissemination analysis; and a $7.13 million definitive contract from the Department of State's Bureau of Administration (September 2024, ultimate completion September 2027) for professional services and consulting across IT strategy, cybersecurity, customer experience, cloud migration, and technology modernization.

Customer concentration clusters around civilian IT modernization buyers. The top five funding agencies by award count account for 41 percent of recent awards: the Internal Revenue Service dominates both volume and dollars (129 awards, $56.8 million combined potential value), followed by NASA's Shared Services Center (47 awards, $26.6 million), NOAA (32 awards, $15.6 million), the Social Security Administration (30 awards, $9 million), and the Treasury Bureau of the Fiscal Service (29 awards, $6.8 million). However, the top-customers-by-potential-value ranking reveals concentration risk at GSA: the Federal Acquisition Service holds 11 awards valued at $120.1 million combined potential value, and the GSA Office of the Chief Information Officer holds 11 awards valued at $21.9 million, together representing 12 percent of total potential value across only 22 awards. This divergence signals that while Forrester distributes task orders widely by count, a small number of high-value GSA vehicles anchor the dollar base.

Forrester maintains three major indefinite delivery vehicles anchoring its federal practice. The Federal Supply Schedule GS35F4900H (IT and Telecom - Web-Based Subscription) carries 383 task orders valued at $206.6 million combined potential value, the largest parent vehicle. The General Services Administration Multiple Award Schedule broadly spans 159 task orders valued at $548.7 million across both GSA and customer-agency vehicle instances. A single-award Blanket Purchase Agreement with NOAA's Office of the Secretary, awarded October 24, 2023, carries a $9.9 million ceiling through October 23, 2028, against which NOAA has exercised approximately $3.86 million in task orders as of mid-2025 for subscription and consulting services. A $250 million Indefinite Delivery Contract with the Library of Congress FEDLINK program, awarded October 1, 2023 and running through September 30, 2026, serves as a governmentwide vehicle through which 121 federal agencies access Forrester's electronic resources and subscription services.

Activity trajectory shows maturation with seasonal variation. Forrester averaged 18 to 28 awards per year from 2022 through 2024, then declined sharply to 7 awards in 2025 and 2 awards in the first weeks of 2026 (reflecting data capture timing rather than business decline). Fourteen awards carrying combined potential value of $20.1 million reach ultimate completion within the next twenty-four months and face recompete exposure. Service Contract Inventory reporting (a subset covering federal service contracts above $150,000 reporting threshold, excluding goods and micro-purchases) shows $28.3 million in invoiced revenue across 38 prime records from FY2022 through FY2024: $6.9 million in FY2022, $9 million in FY2023, and $12.4 million in FY2024, indicating invoicing growth. The SCI dataset reports minimal FTE intensity (0.7 FTEs in FY2022, 0.0 in FY2023 and FY2024), reflecting that Forrester's federal revenue is predominantly licensing and subscription-based rather than labor-intensive services; SCI hourly-rate posture across prime contracts ranges from a 10th percentile of approximately $225,535 per hour to a median of approximately $551,657 per hour and a 90th percentile of approximately $1,922,864 per hour, indicating rates characteristic of high-value research and advisory engagements where individual deliverables or license packages command premium pricing. Forrester's sub-engagement posture across SCI-reportable prime contracts shows zero percent average sub-hours share, signaling that the company delivers research, subscriptions, and advisory services through its own staff and proprietary tools rather than leveraging subcontractor labor.

Forrester operates as a 100 percent prime contractor across its federal footprint, with a single named subcontract award (a training services sub under ECS Federal, LLC for Continuous Diagnostics and Mitigation, September 2023). The corporate structure includes a subsidiary, Forrester Govsolutions LLC, a limited liability company, though the source does not detail its operational role or capability framing. Forrester competes in open, full-and-open procurements without reliance on set-aside vehicles, positioning itself as a mature federal contractor competing on capability and past performance across civilian and defense agencies. The vendor's federal practice is concentrated in subscription licensing and research delivery rather than labor-hour contracting, reflected in modest SCI reporting despite high dollar volume.