Connect Centric, LLC
Alexandria, VA Doing business as Connect Centric LLC
- UEI
- RM8EKNMB6YB1
- CAGE
- 561X4
- SAM.gov registration
- Active through
Company facts
- SBA certifications
-
Economically Disadvantaged Women-Owned Small Business· CurrentWomen-Owned Small Business· Current
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- NAICS codes registered in SAM.gov
-
- 541611 Administrative Management and General Management Consulting Services Primary
- 517121 Telecommunications Resellers
- 541511 Custom Computer Programming Services
- 541512 Computer Systems Design Services
- 541513 Computer Facilities Management Services
- 541519 Other Computer Related Services
- 541614 Process, Physical Distribution, and Logistics Consulting Services
- 541618 Other Management Consulting Services
- SAM.gov registration date
- Physical address
- 7686 Richmond Hwy #118, Alexandria, VA 22306, USA
- Website
- connectcentric.com
- Founded
- 2009
- Employees
- 11-50
- Estimated annual revenue
- $1M-$10M
- Industry
-
- Information Technology
- Software & Services
- Internet Software & Services
- SIC code
- 73 Business Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Recent federal awards
| Award | Agency | Obligated | Awarded |
|---|---|---|---|
| Automated call distribution genesys software licenses renewal. | Food and Drug Administration | $520,536 | |
| Automated call distribution voice minutes | Food and Drug Administration | $24,875 | |
| Task order to procure inventing the future organization development support services for the u.s. Food and drug… | Food and Drug Administration | $44,915 | |
| Organizational and strategic development services for cfsan | Food and Drug Administration | $10,988 | |
| Organizational and strategic development services for cfsan | Food and Drug Administration | $6,809 |
About Connect Centric, LLC
Connect Centric, LLC, an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Women-Owned Small Business (WOSB) headquartered in Alexandria, Virginia, operates as a prime contractor delivering IT services, automated call distribution infrastructure, and organizational development consulting to federal agencies. The vendor is also a black American-owned, minority-owned business structured as a limited liability company and self-certified as a small disadvantaged business. Connect Centric competes in full-and-open set-asides; recent awards include both set-aside designations (notably an EDWOSB Sole Source award) and no-set-aside competition, indicating a posture that pursues opportunities across both pathways.
Connect Centric's customer base is heavily concentrated with one agency. The Food and Drug Administration accounts for 33 of 44 awards (75% of total awards) and $20.2 million of $26.3 million in combined potential value (77%). The remaining customer base is sparse: the Department of State Bureau of Medical Services, the General Services Administration Federal Acquisition Service, the Defense Information Systems Agency, and the Department of the Treasury Internal Revenue Service collectively account for less than 3% of awards. Capability work centers on automated call distribution infrastructure and professional services. Representative prime awards include a $2.87 million firm-fixed-price purchase order from FDA (April 2026, ultimate completion April 2031) for renewal of Automated Call Distribution Genesys Software Licenses; a $4.48 million firm-fixed-price purchase order from FDA (May 2022, EDWOSB Sole Source set-aside) for automated call distribution enterprise-wide project software and technical support; and a $91 thousand delivery order from FDA (September 2023) for organization development support services to the Center for Food Safety and Applied Nutrition.
Connect Centric holds task orders under two indefinite delivery contracts: IDC 75F40118D10048 (13 task orders, $381 thousand combined potential value) and HHSF223201710007I (6 task orders, $3.9 million combined potential value). The vendor also maintains a General Services Administration Multiple Award Schedule IT professional services contract with a $475 thousand ceiling, through which federal agencies issue task orders. Connect Centric's primary NAICS categories are Administrative Management and General Management Consulting Services (19 awards) and Other Computer Related Services (14 awards), with PSC coding concentrated in Support–Professional: Other and Support–Professional: Policy Review/Development. Activity has been sparse in recent years—one award in 2023, one in 2024, and one in 2026—after three awards in 2021 and 2022. The vendor operates exclusively as a prime contractor; no sub-award activity is present in the source data.
Contract vehicles
SBA capabilities narrative
Connect Centric specializes in helping our federal agency customers deploy new or improve existing contact centers through comprehensive support services including design, deployment, operation, and maintenance. We have successfully supported both defense (DISA, Army, Navy, etc.) and civilian (FDA, IRS, GSA, etc.) agencies since 2013. We empower federal agencies to create contact centers that are human centered, delivering an efficient and intuitive customer experience; powerfully simple for anyone to use; seamlessly connected to both legacy and cloud-based platforms like Salesforce, ServiceNow, Oracle, and Microsoft; endlessly adaptable, to meet known and unknown needs; Enterprise Class, with a focus on scalability, reliability and security; and actively intelligent through the use of artificial intelligence (AI).
Quick answers
What is Connect Centric, LLC's UEI?
Connect Centric, LLC's Unique Entity ID (UEI) in SAM.gov is RM8EKNMB6YB1.
What is Connect Centric, LLC's CAGE code?
Connect Centric, LLC's CAGE code is 561X4.
What is Connect Centric, LLC's primary NAICS code?
Connect Centric, LLC's primary NAICS code is 541611 (Administrative Management and General Management Consulting Services).
Where is Connect Centric, LLC located?
Connect Centric, LLC's physical address in SAM.gov is 7686 Richmond Hwy #118, Alexandria, VA 22306, USA.
Is Connect Centric, LLC registered in SAM.gov?
Yes. Connect Centric, LLC's SAM.gov registration is active through December 8, 2026.
Which SBA certifications does Connect Centric, LLC hold?
Connect Centric, LLC holds Economically Disadvantaged Women-Owned Small Business and Women-Owned Small Business certifications from the SBA.
Which contract vehicles does Connect Centric, LLC hold?
Connect Centric, LLC holds a place on 1 federal contract vehicle: MAS.
What is Connect Centric, LLC's most recent federal award?
Connect Centric, LLC's most recent federal contract award is Automated call distribution genesys software licenses renewal (75F40126P00023), from Food and Drug Administration, on April 6, 2026.
On GovTribe
See Connect Centric, LLC's full federal record
- Federal contract awards
- IDV awards
- Contract vehicles
- Subcontracting relationships
- Funding analysis by agency, NAICS and set-aside
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