Automated call distribution genesys software licenses renewal.
Active Purchase Order Awarded Last action
- Contract number
- 75F40126P00023
- Awardee
-
Connect Centric, LLC UEI RM8EKNMB6YB1
- Awarding agency
-
Food and Drug Administration
Department of Health and Human Services
- Obligated
- $520,536
Award facts
- Contract value 18% obligated
-
- $520,536.40 Current, with exercised options
- $2,868,624.49 Potential, with all options
- Completion date 11% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- North Bethesda, MD 20852, USA
Award details come from SAM.gov/FPDS.
About this award
The Food and Drug Administration awarded a $2.87 million firm fixed-price purchase order to Connect Centric, LLC for the renewal of Automated Call Distribution Genesys Software Licenses. The contract, awarded on April 6, 2026, extends through April 5, 2031, and will be performed at the FDA's North Bethesda, Maryland facility. This award was not set aside for small business competition, despite Connect Centric's status as a certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Women-Owned Small Business (WOSB).
Connect Centric, an Alexandria, Virginia-based minority and woman-owned small business, has established a track record with the FDA providing information technology and professional services, particularly in automated call distribution and organizational support. The company is registered in the System for Award Management and holds a General Services Administration Multiple Award Schedule IT professional services contract, positioning it to deliver specialized solutions across the agency. This software license renewal supports the FDA's operational infrastructure and communications capabilities through continued access to Genesys call distribution technology.
Quick answers
Who was awarded contract 75F40126P00023?
75F40126P00023 was awarded to Connect Centric, LLC by Food and Drug Administration (Department of Health and Human Services) on April 6, 2026.
How much is contract 75F40126P00023 worth?
The government has obligated $520,536 on 75F40126P00023. Its potential value, with all options, is $2,868,624.
Was contract 75F40126P00023 competed?
The extent of competition for 75F40126P00023 was not competed. The government received 1 offer.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award