Towing and Roadside Services for Light, Medium and Heavy Vehicles and Components

The City of Santa Monica is seeking bids for a five-year, firm-fixed contract to provide comprehensive towing and roadside services for light, medium, and heavy-duty vehicles and components. Services include towing to various locations within Santa Monica and to external vendors, roadside assistance such as tire changes, battery jumps, gas delivery, and lockout services, spill containment and cleanup capabilities, maintenance of a minimum inventory of 16 City-owned wheel and tire assemblies for emergency field replacement, and impound towing services for the Police Department. Prospective bidders must possess valid California vehicle code towing certifications, valid spill containment and cleanup certifications, and demonstrate a minimum of two years of relevant experience. Award will be made to the best bidder based on evaluation criteria including price, quality of services, bidder capacity and skill, ability to perform promptly, financial resources sufficiency, character and integrity, and future maintenance capability. Bidders must provide pricing for multiple service categories including portal-to-portal hourly rates for various vehicle classifications, flat-rate road services, hook-up services at various distances, flatbed towing, lien charges, and storage fees. The vendor questions deadline is February 10, 2026, at 3:00 p.m. Pacific Time, with responses posted by February 17, 2026, at 3:00 p.m. Pacific Time, and bid submissions are due electronically through the City's OpenGov vendor portal by February 26, 2026, at 3:00 p.m. Pacific Time.

No set-aside designations for disadvantaged enterprises or restrictions limiting organizational types are identified in the procurement documents. Successful bidders must maintain Commercial General Liability insurance of at least $1,000,000 per occurrence, Automobile Liability insurance of at least $1,000,000 per accident, and Workers' Compensation coverage per California statutory limits, with the City named as an additional insured and all policies containing notice of cancellation provisions and waiver of subrogation endorsements. All insurers must maintain an A.M. Best rating of no less than A:VII and be authorized to conduct business in California. The contract may be subject to the City's Living Wage Ordinance if services exceed $54,200, requiring a minimum wage of $20.32 per hour for covered employees. Bidders must also furnish a Payment Bond equal to 100 percent of the proposal amount and submit a non-collusion declaration, certification of compliance, Oaks Initiative disclosure form, Levine Act disclosure form, and experience statement. The estimated annual spend is $300,000 per year, with a total contract value of $1,500,000 over the five-year term. No incumbent vendor or existing technology integration requirements are specified in the available procurement documents.