Telephony Gap Resources and Materials and related services

The State of Oregon, through its Department of Administrative Services Procurement Services, is conducting a Request for Proposal (RFP) numbered S-10700-00003881 for Telephony Gap Resources and Materials (TeleGRaM) and related services. The procurement seeks providers to fill gaps in current telecommunication contracts expiring on December 31, 2022, with a focus on comprehensive telephony solutions for over 600 state locations. Required services include basic exchange services, business lines, emergency services, consulting, installation, training, and ongoing maintenance and support. The RFP originally set the proposal due date as September 7, 2022, but was later amended to September 21, 2022, at 3:00 pm Pacific Time. Evaluation occurs in multiple rounds, with an initial scoring process and a competitive range determined by a minimum threshold of 750 points. The first round of evaluation resulted in two proposers, Lumen Technologies and Granite Telecommunications, advancing to Round 2, which includes additional submittal items, revised pricing proposals, and up to 500 possible points. The state anticipates awarding one or more master services agreements with an initial five-year term and potential renewals up to a total of ten years.

The state encourages participation from certified small businesses, specifically targeting disadvantaged, minority-owned, woman-owned, service-disabled veteran-owned, and emerging small businesses. Two vendors, Lumen Technologies and Granite Telecommunications, have been identified as top-ranked proposers through the initial evaluation process, with Lumen scoring 1,327.40 points and Granite scoring 1,200.80 points. While specific contract values are not explicitly detailed, the procurement covers a comprehensive range of telephony services including analog lines, POTS flat business lines, directory listings, call blocking, long-distance services, toll-free numbers, emergency services, SIP, and TDM phone system support. The contract will be available to all state agencies, boards, and commissions, though explicitly not extending to counties, cities, or other political subdivisions. Proposers are required to submit detailed pricing information, including non-recurring, monthly, and annual recurring charges, with provisions for potential volume discounts and additional service offerings. The state reserves the right to award less than the full scope defined in the RFP and maintains the option to make additional awards up to nine months after the solicitation closes.