RFI - Payroll, Time and Attendance System (OCFO/DoIT)

The City of Detroit, Office of Contracting and Procurement, on behalf of the Office of the Chief Financial Officer and the Department of Innovation and Technology, issued a Request for Information (RFI) on March 5, 2026, with responses due by March 19, 2026, seeking vendor information regarding cloud-based Payroll and Time & Attendance Systems. This RFI is for information-gathering and planning purposes only and does not constitute a formal solicitation, contract award obligation, or commitment to compensate vendors for their submissions. The City seeks to understand available solutions, functionality, and implementation capabilities from qualified vendors, with a maximum go-live timeline of 24 months. The proposed system must support the City's approximately 9,000 employees across various employment classifications, including hourly, salaried, union, part-time, and seasonal workers, and must deliver comprehensive payroll functionality encompassing multiple pay groups and schedules, overtime and premium pay rules, shift differentials, retroactive pay, garnishments, direct deposit, check processing, year-end processing, and payroll tax filing and compliance. Required Time & Attendance capabilities include multiple time capture methods (web, mobile, badge, and biometric), employee self-service time entry, supervisor approval workflows, scheduling and shift management, paid time off and leave tracking with accrual rules, union and complex labor rules support, and exception reporting. The system must integrate with the City's existing Oracle Cloud Financials, Oracle Fusion Project Financials, and Oracle Fusion Grants Management platforms, provide role-based security with SAML authentication through Azure Active Directory for single sign-on, include data encryption in transit and at rest, and maintain 99.9% monthly uptime for clocking and services. Vendors must provide detailed pricing models including per-employee-per-month fees, tiered pricing, flat fees, one-time implementation costs, optional module pricing, support and maintenance fees, contract length options, and separate pricing for time clock purchases or leases.

The RFI documentation does not identify any set-aside designations, disadvantaged enterprise restrictions, or limitations on organization types eligible to respond. The current incumbent system is UltiPro (UKG), which vendors must be prepared to transition away from or integrate with during implementation. The City's existing technical infrastructure centers on Oracle Cloud platforms (including Oracle Cloud Financials, Oracle Fusion Project Financials, and Oracle Fusion Grants Management), Azure Active Directory for authentication, and an existing Learning Management System, all of which must be compatible with the proposed solution. The requirements emphasize bi-directional integration capabilities, comprehensive audit trails, role-based access controls, extensive reporting functionality with custom report writers, mobile optimization, compliance tracking, vendor management capabilities, and robust support including 24/7/365 technical support, role-based online training, and zero-cost updates and upgrades as part of the maintenance agreement. No specific award value, budget range, or incumbent vendor information beyond the current UltiPro system is disclosed in the RFI materials provided.