Refuse and Recycling Collection Fleet Route Management Optimization

The City of Tucson's Environmental & General Services Department (EGSD) is soliciting proposals for a comprehensive Refuse and Recycling Collection Fleet Route Management Optimization software solution. The procurement seeks an enterprise-level technology package that includes GPS vehicle locating systems, on-board mobile devices, implementation services, and product training/support for managing refuse and recycling collection across approximately 140,000 residential customers, 3,100 commercial customers, and 33,000 alley service customers. The proposed software must provide robust capabilities including real-time navigation, route optimization, work order tracking, vehicle monitoring, and historical data management for an estimated fleet of 100 refuse vehicles. Critically, the solution must interface with existing city systems such as Asset Works, Arc View, Hexagon EAM, and Paradigm Scale System, and offer web-based software-as-a-service (SaaS) functionality. The Request for Proposal (RFP) was published on August 7, 2023, with a pre-submittal virtual meeting scheduled for August 15, 2023, and final proposals due on August 28, 2023 at 2:00 PM local Arizona time. Evaluation will focus on the software's ability to optimize complex routing scenarios, provide real-time tracking and monitoring, and generate comprehensive performance reports.

The procurement includes specific set-aside and diversity considerations, particularly through HUD's Section 3 requirements, which mandate priority consideration for low- and very low-income persons in the community. Contractors must ensure 25% of total labor hours are performed by Section 3 Workers, with 5% by Targeted Section 3 Workers. The City requires data storage in Microsoft Azure or Amazon GovCloud, with HIPAA compliance and domestic data storage mandates. While specific budget ranges are not explicitly detailed, the contract will initially be for one year with potential extensions for up to four additional one-year periods. The selected vendor must provide unlimited staff portal access, technical support during normal City of Tucson business hours, and demonstrate compatibility with existing technological infrastructure including ESRI ArcGIS and Assetworks. Potential bidders must also comply with federal transit administration terms, conditions, and certifications, including Buy America requirements and disadvantaged business enterprise (DBE) participation guidelines. The procurement emphasizes technological sophistication, operational flexibility, and community economic development objectives.