Point of sale system

City Colleges of Chicago is requesting proposals for an enterprise-grade Point-of-Sale (POS) system to support Washburne Culinary & Hospitality Institute with proposals due November 19, 2026 at 12:00 p.m. Central Time, and a pre-proposal conference scheduled for October 23, 2026 at 12:00 p.m. via Zoom. The RFP establishes a 25% Minority Business Enterprise (MBE) participation goal and a 7% Women Business Enterprise (WBE) participation goal; certified status is required from recognized certifying agencies including the City of Chicago, Cook County, State of Illinois, the National Minority Supplier Development Council, and the Women Business Enterprise National Council.

The solution must support instructional operations, retail food service, full-service restaurant operations, catering activities, and inventory management across multiple business units and profit centers with centralized reporting and administrative oversight. Required capabilities include multi-location and mobile terminal support, integrated payment processing with PCI compliance, role-based user access controls, ingredient-level inventory tracking, digital ordering and catering modules, and reservation platform integration with OpenTable, Resy, or Tock. Proposers must demonstrate relevant experience implementing POS systems in higher education culinary, hospitality, or campus-operated restaurant environments.

The contract term is 36 months with two optional one-year renewal periods. Proposers must provide detailed pricing for software licensing, hardware, payment processing, implementation, training, and ongoing support and maintenance; CCC will not reimburse travel, hotel, or presentation costs. Payment terms include Net 15 days via electronic payment, Net 45 days via ACH, or Net 60 days via check.

Vendors must maintain comprehensive insurance including Workers' Compensation, Commercial Liability ($5 million combined single limit), Cyber Liability ($5 million), and Technology Errors and Omissions ($1 million per occurrence). Eligibility requirements include two years of business operation, Good Standing status with the Illinois Secretary of State, and compliance with Chicago's Mayoral Executive Order 2014-1 regarding minimum wage and Illinois Prevailing Wage Act standards with weekly reporting through LCPTracker.

Questions are due October 28, 2026 by 12:00 p.m. All proposals must include executed MBE/WBE compliance schedules with current certification letters, Economic Disclosure Statement, ethics training acknowledgment, and IRS W-9 form; incomplete submissions or failure to address required documentation will be deemed non-responsive.