Point of Sale and Credit Card Processing Solution

Mt. San Antonio College is seeking a comprehensive Point of Sale (POS) and Credit Card Processing Solution through RFP #2026-008, targeting implementation across multiple campus departments including retail operations, event ticketing, student services, and mobile transactions. The college requires a software solution that supports both in-person and online transactions, with mandatory integration capabilities for existing campus systems such as ERP, SIS, and authentication platforms. Vendors must provide a solution that interfaces with specific platforms like Vivenu, AudienceView Unlimited, and Handshake while ensuring strict compliance with PCI-DSS and FERPA requirements. The procurement timeline includes a proposal release date of October 20, 2025, a mandatory pre-proposal meeting on November 3, 2025, and a submission deadline of December 1, 2025, with an anticipated contract start date of March 1, 2026. Proposal evaluation will utilize a best-value procurement method, scoring vendors across seven criteria: experience (10%), product ability (25%), methodology (15%), timeline (10%), total cost of ownership (15%), campus understanding (5%), and cost proposal (20%). Vendors must demonstrate extensive experience serving higher education clients and provide a scalable, secure, and user-friendly technology platform with robust reporting and administrative controls.

The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. The initial contract term is estimated at five years with options to renew for two subsequent two-year terms. While no incumbent vendors are directly mentioned, the college requires integration with existing campus technology ecosystems, including ERP, SIS, and authentication platforms. The solution must serve diverse campus departments including Cafe 91, Student Health, Horticulture Program, Facility Rentals, and Athletic Special Events, suggesting a complex and multifaceted implementation requirement. Though specific budget ranges are not explicitly stated, the comprehensive nature of the RFP and the requirement for a robust, integrated solution implies a significant investment in technology infrastructure. The procurement appears focused on selecting a vendor that can provide a comprehensive, secure, and adaptable payment processing solution tailored to the unique needs of a community college environment, with an emphasis on technological sophistication and seamless operational integration.