Permit Mail Services for HHSC

The Texas Health and Human Services Commission is requesting bids for permit mail services under IFB HHS0017586, with bids due August 7, 2026. The scope includes mail collection, sorting, processing, and delivery of permit-related correspondence to claimants, medical providers, and other entities necessary for disability determinations. Services are intended to efficiently and cost-effectively deliver outgoing agency correspondence.

Bidders must submit responses in US Dollars and complete multiple supporting documents: Exhibit A (HHS Solicitation Affirmations), Exhibit C (Pricing Sheet with presort pricing for First Class Permit Letters and Flats), Exhibit D (Bidder Reference Qualifications Form), Exhibit F (Form 4109 Application for Texas Identification Number), financial capability documentation, and any applicable Addendum Acknowledgement Forms. Incomplete submissions will result in disqualification. Bidders must demonstrate financial solvency and capacity to fulfill solicitation requirements.

The pricing structure requires vendors to provide presort pricing for permit mail services. TXDDS' Permit Mail will be paid through the Online Management and Accounting System (OMAS) under a Government Permit, and any volume-based discounts will be returned to the Government Permit OMAS account rather than retained by the vendor, ensuring cost savings benefit the state's permit account. Unique Transaction Codes (UTCs) for various HHSC programs are provided in Exhibit B; no Data Use Agreements are required for specified transactions.

The contract term is for fiscal year 2027. A Permit Controlled Shelter facility location and directional access information are provided in Exhibit E-1. Submissions may be made through the HHS Online Bid Room, which requires multi-step registration through the IAMOnline portal; account activation links remain active for seven days. Technical support is available at 512-438-4720 or 855-435-7181 (toll-free) during business hours Monday through Friday, 7:00 A.M. to 7:00 P.M., Central Time. Contract administration contact is Vivian Harrison at 512-406-2460.