Norway Armory Custodial

The State of Maine Department of Administrative and Financial Services, Office of State Procurement Services, on behalf of the Department of Defense, Veterans and Emergency Management - Military Bureau, is soliciting custodial services for the Norway Armory located at 17 Elm Street in Norway, Maine through Request for Quotations #15A260225*0210. The scope of work encompasses comprehensive custodial and janitorial services for approximately 10,647 total square feet of cleanable space, including 2,300 square feet of common areas and 8,347 square feet of drill hall space, with daily, weekly, monthly, quarterly, semi-annual, and annual cleaning tasks specified in detail across first and second floor specifications. The contractor must provide all necessary supplies including paper products with minimum recycled content standards (toilet paper 20% post-consumer fiber, paper towels 40%, trash bags 10%), bathroom products, and PFAS-free shower curtains, as well as all equipment including commercial-grade vacuum cleaners with HEPA filters, carpet cleaning equipment with minimum 50 PSI cleaning solution capability and 100 inches water lift extraction, and floor buffers. Required qualifications include passing federal background checks conducted by the Department of Defense, maintaining Workers' Compensation insurance and Commercial General Liability and Automobile Liability coverage each at $300,000 per occurrence, and the ability to respond to all communications within one business day. The initial contract period runs from May 1, 2026, through April 30, 2027, with two optional two-year extension periods available through April 30, 2031, creating a potential five-year contract term. Quotations are due by 4:00 p.m. Eastern Standard Time on March 20, 2026, with a mandatory walk-through scheduled for 9:00 a.m. on March 11, 2026 (registration required by noon on March 10, 2026), and written questions due by noon on Friday, March 13, 2026, through the State of Maine's e-Procurement system. Awards will be made to the lowest-priced compliant bidder following best value evaluation and conformance to specifications, with pricing submitted using the State's designated Excel worksheet format and monthly billing only for successfully completed tasks on net 30 payment terms.

This procurement is restricted exclusively to certified Work Centers as defined in 5 MRSA 1826-B.2, limiting eligibility to organizations meeting this specific statutory designation. Performance will be evaluated monthly at minimum using a comprehensive custodial services evaluation checklist that assesses work against detailed cleaning standards with ratings of Excellent, Good (Meets Expectations), Needs Improvement, or Not Applicable, with poor performance defined as four or more negative responses combined with Needs Improvement ratings. Contractors have two weeks to correct identified deficiencies, and three consecutive poor performance evaluations trigger automatic contract termination eligibility, with termination appealable within fifteen calendar days to the Director of the Division of Procurement Services. All work must be performed between 7:30 a.m. and 4:00 p.m. while staff is present, and the contractor may be required at no additional cost to provide additional staffing if service levels are deemed inadequate. No incumbent contractor information is provided in the solicitation documents, and no specific budget range or award value is disclosed in the available materials, with pricing to be evaluated competitively based on the bid worksheet provided by the State.