Non-Emergency Response Services

The City of Dallas, through the Office of Homeless Solutions (OHS), is issuing a Request for Information (RFI) for non-emergency response services focused on interim housing and supportive services for adults experiencing homelessness in Dallas County, Texas. The procurement seeks comprehensive solutions to address housing challenges, with specific requirements detailed in the attached Scope of Work document. The solicitation appears to require vendors to provide holistic support services, potentially including housing placement, case management, and transitional assistance for homeless adults. The RFI was posted on December 25, 2025, with proposal responses due by January 16, 2026, indicating a relatively short response window of approximately three weeks. Additional documentation includes a three-year call volume table covering fiscal years 2023-2025 and a CJIS certification requirements attachment, suggesting rigorous technical and compliance standards for potential service providers.

While specific set-aside designations are not explicitly stated in the available documents, the complex nature of the project implies that respondents will likely need significant experience in homeless services, social work, and housing support systems. The procurement appears oriented toward organizations with demonstrated capabilities in comprehensive homeless intervention strategies. The attached CJIS certification requirements indicate that vendors must meet stringent technical and background screening standards, which may limit participation to established social service organizations with robust administrative infrastructure. The three-year call volume table suggests potential scalability of services, though specific budget ranges or award values are not immediately apparent from the provided documentation. Interested parties will need to carefully review the Scope of Work and certification requirements to determine their eligibility and capacity to effectively respond to this specialized service opportunity.