Media monitoring platform with database of journalist, etc. .

The Illinois Secretary of State is requesting quotes for an all-inclusive media monitoring and public relations software platform with a reporter database under RFQ, with quotes due July 29, 2026. The platform must include SOC 2 Type II certification, U.S.-based data residency, and Single Sign-On (SSO) support — core security filters that narrow the vendor pool.

The scope includes a reporter database with contact information and article history; social listening capabilities with the ability to disable AI features; custom press release templates; reporter list management by topic and geographic location; press release distribution through the platform with scheduling options and Outlook integration tied to Secretary of State press email addresses; analytics for open rates and broadcast coverage; real-time news clip alerts and compilation of mentions; customizable clip templates; clip analytics; and tagging by topic. The vendor must provide detailed documentation regarding AI functionality and data protection protocols, ensuring that internal SOS data files are not shared with the platform or AI systems. The platform must deliver 24/7 user support and training.

The initial contract term runs from August 22, 2026, to June 30, 2028, with one optional one-year renewal period (July 1, 2028, to June 30, 2029), and a maximum total contract duration not to exceed ten years. Award will be made to the responsive and responsible bidder submitting the lowest price. The vendor must carry general commercial liability insurance of $1 million per occurrence with $2 million annual aggregate, auto liability insurance of $1 million per occurrence, and worker's compensation insurance as required by law. Pricing must be submitted for both the initial term and renewal term in a specified format, with the total contract value being firm. The vendor must complete a Network Security Assessment prior to contract execution and comply with all Illinois Procurement Code requirements, including Standard Illinois Certifications. Contact Aaron Reuben for solicitation questions; refer to BidBuy for the exact bid due date and time.