Management Services for Airport Parking and Shuttle Bus Operations

The Oklahoma City Airport Trust is seeking proposals for Management Services for Airport Parking and Shuttle Bus Operations at OKC Will Rogers International Airport through RFP-OCAT-2505. The procurement targets a qualified firm to professionally manage parking and shuttle bus operations for a four-year primary contract term with potential two three-year renewals. The selected operator will manage 8,085 public parking spaces across multiple facilities, including garages, surface lots, and covered parking areas, and will be responsible for parking revenue control systems, shuttle bus operations, electric vehicle charging stations, and comprehensive customer service. A mandatory pre-proposal meeting and site visit is scheduled for September 12, 2025, at 1:30 p.m. CT, with electronic proposals due on October 15, 2025, at 4:00:00 p.m. CT through the Electronic Bidding System. Proposers may submit questions until September 24, 2025, at 5:00 p.m. CT, with an anticipated contract award on December 18, 2025. The airport serves approximately 4.6 million passengers annually and requires the operator to utilize a sophisticated parking access and revenue control system with 40 entry and exit columns, a license plate inventory system, and dynamic wayfinding signage.

The solicitation emphasizes equal opportunity and compliance with Title VI of the Civil Rights Act, ensuring Disadvantaged Business Enterprises (DBEs) have full opportunity to submit proposals without discrimination. The Trust will affirmatively work to include DBEs in the proposal process and subsequent contract considerations. The Trust will provide operational vehicles, equipment, and infrastructure, and will reimburse the operator for approved operating expenses and personnel costs, additionally paying a monthly management fee. Historical parking revenues have ranged from $8.5 million to $21.1 million in recent fiscal years. The operator must maintain high standards of customer service, facility maintenance, and operational efficiency, with specific requirements for staffing, reporting, and compliance with various regulations including ADA and PCI DSS standards. Proposers must submit a comprehensive proposal detailing their approach to managing parking operations, including staffing plans, customer service strategies, and technological capabilities. While no specific incumbent vendor is mentioned, the solicitation indicates a comprehensive and professional approach to airport parking management is essential.