ISPHN Med Repack and Preventative MaintenanceBid Documents

The Indiana Department of Administration, on behalf of the Indiana State Psychiatric Hospital Network (ISPHN), is requesting proposals for a comprehensive 12-month Consumables Service Plan covering preventive maintenance, software license updates, and staff training for medication repackaging equipment, with proposals due August 31, 2026, and a pre-proposal conference on July 29, 2026.

A 3% Indiana Veteran Owned Small Business (IVOSB) subcontracting goal applies; respondents themselves may be IVOSB-certified entities. The solicitation encompasses preventive maintenance service plans, Pak-EDGE UD First Data Bank software renewals, AutoPrint consumables (SUPERTHERM and SUPERCEL materials), and optional equipment replacement (AutoPrint Plus 115V 2.0 or equivalent models) across four facilities: Evansville State Hospital, Madison State Hospital, Richmond State Hospital, and NeuroDiagnostic Institute. Contractor qualifications must include demonstrated AutoPrint servicing experience, authorization as a Pak-EDGE UD First Data Bank service provider, and proven consumables supply capability. Services must comply with Centers for Medicare and Medicaid Services (CMS) and Joint Commission requirements, support 24/7 facility operations, resolve Priority 1 failures within 24 hours with diagnostics within two hours, respond to all service requests within one business day, schedule preventive maintenance within 30 business days, and ship consumables within five business days of order. Annual projected consumables total approximately 22 SUPERTHERM rolls, 12 SUPERCEL amber rolls, and 1 SUPERCEL red roll.

The contract term is six years (CY2027–CY2032) with one optional one-year renewal available. Offerors must submit unit rates without cumulative annual amounts; the State will calculate annual pricing. The cost proposal must align with the total bid amount submitted in the IVOSB Subcontractor Commitment Form. Evaluation criteria total 90–91 points: mandatory adherence (pass/fail), management assessment and quality (50 points), cost (30 points), Buy Indiana Initiative (5 points), and IVOSB commitment (5 points plus 1 possible bonus point). The State may conduct reference site visits, oral presentations, and best and final offer rounds during the evaluation period (September–October 2026 target). Pricing must remain firm for a minimum of 180 days from award. The State reserves the right to award to multiple respondents and to extend pricing to other governmental bodies. Respondents must register with Indiana's Department of Administration Procurement Division and the Secretary of State prior to or at contract execution and submit all proposal components through the State's electronic Supplier Portal.