Inmate Telephone, Video Visitation, Kiosk, and Tablet System

Closed State & local contract opportunity Posted

Solicitation number
2026-01 SCJ
State
Wisconsin
Responses due

Opportunity facts

Jurisdiction
NIGP codes
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Point of contact

Opportunity details come from vendornet.wi.gov. Updated .

About this opportunity

Sauk County, Wisconsin is requesting proposals for an inmate telephone, video visitation, kiosk, and tablet system at the Sauk County Jail in Baraboo, with proposals due August 26, 2026 at 2:00 PM CDT and a mandatory site visit on July 21, 2026 at 10:00 AM.

The scope encompasses a turnkey system with 17 wall-mounted telephones, 17 informational kiosks, approximately 197 portable tablets, and two mobile kiosk systems with Wi-Fi connectivity, distributed across eight housing units plus lobby. All equipment must feature intuitive web-based software and integrate seamlessly with the county's existing commissary and jail management systems at no additional cost. The system must comply with FCC regulations, store call recordings for at least 180 days on centralized SAN storage, and provide 24-hour toll-free support with a two-hour response time for major outages. Vendors must demonstrate proficiency in inmate telephone systems and provide a minimum of three references from similar-sized correctional facilities, preferably Wisconsin government clients.

The contract runs three years beginning January 1, 2027, with an option to renew for two additional one-year periods upon mutual agreement. The vendor bears all costs for equipment procurement, installation, maintenance, and ongoing service at no cost to Sauk County; the county receives compensation on gross revenues generated through the system. Installation must be completed and full system functionality achieved within 60 days of contract award, by January 1, 2027.

Evaluation criteria are revenue and cost (25%), scope of services (30%), experience (25%), organizational capabilities (10%), and references or interviews (10%). Questions are due July 30, 2026, with responses by August 5, 2026. Proposals must be submitted sealed in one original and seven copies to the County Clerk's Office; electronic or faxed submissions will not be accepted.

Opportunity text

The intent of this Request for Proposal (RFP) is to seek proposals for an Inmate Telephone, Video Visiting, Informational Kiosk system, and Tablets to be used in the Sauk County Jail. The equipment must include intuitive web-based software, wall mounted telephones and kiosks, and portable tablet devices. The equipment shall be installed, furnished, and maintained by the vendor at no cost to the Sauk County Jail, which is located at 1300 Lange Court, Baraboo, WI 53913. Interested vendors must demonstrate experience in the industry and provide a concise proposal response in accordance with the specifications outlined in this RFP. The capacity of the jail is 188 beds. The current average daily population is 135. This could fluctuate depending on contracts for housing with other agencies.

Files

File Type Posted
RFP-Inmate Phones_07022026.pdf PDF
Attachment A_Site Visit_Vendor Registration.docx DOCX document
Document 2 - Current Contract.pdf PDF
Document 1 - Prior Year Data.pdf PDF
Clarifications - QA.docx DOCX document

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