Inmate Telephone, Video Visitation, Kiosk, and Tablet System

Dunn County, Wisconsin is seeking proposals for a comprehensive inmate telecommunications system through a Request for Proposals (RFP #2025.06) for the Dunn County Jail. The procurement encompasses an integrated solution including twenty-three inmate telephone sets, twelve video terminals and information kiosks, two visitation phone sets, two video visitation terminals, and one hundred ten tablets with docking stations. The system must feature web-based software, detention-grade equipment, 24/7 support, and capabilities for call recording, monitoring, fraud detection, and comprehensive reporting. The RFP requires a turnkey solution to be provided at no cost to the county, with the vendor responsible for all installation, maintenance, and ongoing service. Key evaluation criteria include a 40% weighting on revenue sharing, with the county receiving commission payments from inmate calling revenue. Critical dates include a mandatory site visit on August 26, 2025, questions due by September 2, 2025, and proposals due September 29, 2025 at 2:00 PM CST. The contract term is five years beginning December 15, 2025, with options for two additional one-year renewals.

The RFP does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. The jail has a capacity of 160 beds with a current average daily population of 84, which may fluctuate based on potential housing contracts with other agencies. The system must be fully scalable, ADA compliant, and include backup power systems. While no incumbent vendor is specifically mentioned, the RFP requires integration with existing jail management systems. Vendors must demonstrate substantial industry experience and provide a concise proposal meeting the detailed specifications. The system will be located at the Dunn County Jail, 615 Stokke Parkway Drive, Menomonie, WI 54751. Although a specific budget range is not provided, the revenue-sharing model and requirement for a no-cost implementation suggest the vendor will generate revenue through inmate communication services.