Inmate Telephone and Video Visitation System

Bastrop County, Texas is seeking proposals for a fully operational, flexible, secure, and reliable Inmate Telephone and Video Visitation System (ITVVS), including all labor, materials, equipment, and incidentals necessary for successful installation and operation. The required equipment includes 50 standard inmate telephones, 46 visitation phones, 1 TTDDITTY device, 2 cart phones, 12 tablets, 40 kiosks, and 2 rolling kiosks. Proposals are due by 2:00 PM CST on November 14, 2023, and the anticipated award date is November 13, 2023. The contract term is 36 months, with two optional one-year renewals. The RFP outlines detailed technical, service, and support requirements for the ITVVS, including call monitoring and recording, commissary integration, and tablet functionality. Vendors must provide unit pricing with commissions expressed as a percentage of gross revenue. Bastrop County will evaluate proposals based on factors such as pricing, experience, proposed solution, and options offered.

The RFP does not provide details on any set-aside designations or restrictions on the types of organizations that can respond. The current incumbent vendor's average monthly revenue over the last six months was $5,212.81, and the current average daily population is 272. The RFP does not specify an award value or budget range.