Drupal Website Support, Maintenance and Development Services RFP

The County of San Mateo has issued a Request for Proposals (RFP) for Drupal Content Management System (CMS) support, development, and maintenance services, seeking a qualified vendor to enhance and maintain the county's digital infrastructure. The procurement, identified as RFP ISD-20251905, targets a comprehensive technology partner capable of providing at least 80 hours per month of Drupal developer support with key deliverables including platform security maintenance, system performance optimization, and project management. Minimum qualifications for proposers include five years of experience supporting government customers in production environments and completion of at least three successful government agency implementations within the last five years. The evaluation process will be conducted in two phases, with 40% allocated to technical proposal methodology, 35% to experience and organizational capacity, and 25% to pricing. Critical project objectives include upgrading CKEditor, migrating to Drupal 11, implementing a multi-language solution, and transitioning the domain from smcgov.org to sanmateocounty.gov. Key dates include a non-mandatory pre-proposal meeting on May 7, 2025, a question deadline of May 9, 2025, and a proposal submission deadline of May 23, 2025, at 1:00 PM PST, with tentative interviews and demonstrations scheduled for the week of June 16, 2025.

The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The contract has a total value of $1,000,000 with an initial 36-month duration and an optional 24-month renewal potential. Proposers must be registered and active on sam.gov and cannot be barred from public contracting, with mandatory insurance requirements including $1,000,000 for general and motor vehicle liability, $1,000,000 for professional liability, and $5,000,000 for cyber liability. The county emphasizes that work must be performed without subcontractors and requires comprehensive documentation of technical capabilities, past performance, and security protocols. Vendors must complete several attachments, including a price proposal template, references, a technology security assessment, and review the county's standard contract template. The technology infrastructure currently uses a Drupal CMS, and the successful vendor will be expected to maintain and enhance the existing system while preparing for future technological transitions and improvements.