Digital Signage for New Multimodal Transit Facility (The HUB)

The City of Wichita Transit Department is seeking proposals for a comprehensive digital signage system for the new Multimodal Transit Facility (The HUB) located at 207 S. Sycamore in Wichita, Kansas. The procurement involves designing, procuring, installing, and supporting 15 digital displays, including 12 wall-mounted or ceiling-suspended displays above bus stalls and 3 floor-standing digital pylons on the platform. These systems must integrate with the existing CAD/AVL provider (Avail) to provide real-time transit arrival information using GTFS-RT data feeds. Proposers must be a single prime contractor responsible for all implementation services, including hardware, software, installation, training, documentation, and maintenance. The evaluation criteria will prioritize functionality, technical requirements compliance, proposer experience, vendor qualifications, financial stability, customer support, warranty services, and total cost. Electronic proposals are due by 10:00 a.m. on January 30, 2026, with questions accepted until 5:00 p.m. on January 5, 2026. The City anticipates a 60-90 day evaluation period, with project award expected in March 2026, and includes a three-year warranty and support period.

The contract is subject to Title 49, Code of Federal Regulations, Part 26 regarding Disadvantaged Business Enterprise (DBE) participation, though the City has temporarily suspended E/DBE scoring criteria in non-federally funded contracts as of August 1, 2025. Minimum respondent qualifications include three previous successful implementations of comparable e-government systems within the last five years and staff with at least two successful implementations each. The project requires mandatory PCI compliance certification and must integrate with existing transit infrastructure. Contractors must provide comprehensive cost breakdowns, including hardware, software, implementation, training, and related expenses, with a minimum 25 percent holdback until final system acceptance. While no specific price range is identified, the contract includes federal transit administration (FTA) requirements such as Buy America provisions, Davis-Bacon Act wage requirements, and compliance with various federal statutes covering civil rights, nondiscrimination, and procurement integrity. The selected vendor must also comply with specific technical and security requirements, including role-based access control, data encryption standards, and comprehensive system integration capabilities.