Digital license plate services

The Texas Department of Motor Vehicles (TxDMV) is seeking proposals for Digital License Plate (DLP) Services through RFP No. 608-25-57034, soliciting vendors to provide a comprehensive digital license plate system and related technological infrastructure. The procurement requires a vendor to develop and implement an IT system that interfaces with TxDMV's Registration and Title System, including maintenance, support, reporting, and customer service capabilities for digital license plates. Vendors must maintain TX-RAMP Certification Level 2 compliance and meet specific technical requirements for system integration, security, and disaster recovery. The evaluation criteria is structured as a 90-point system, with points allocated across four main categories: demonstration of ability to meet solicitation requirements (50 points), staff and personnel qualifications (15 points), remediation procedures (15 points), and continuity of operations and disaster recovery planning (10 points). Key procurement dates include questions due by February 24, 2025, agency responses to questions by March 10, 2025, and proposal submissions due by March 17, 2025, with an initial contract term of one year and potential extensions up to four additional years.

The solicitation includes mandatory Historically Underutilized Business (HUB) subcontracting plan requirements, with specific participation goals across various service categories ranging from 21.1% to 32.9% depending on the specific service type. Qualifying HUB businesses must be at least 51% owned by specific demographic groups, including Asian Pacific Americans, Black Americans, Hispanic Americans, Native Americans, American women, and/or Service-Disabled Veterans with a 20% or higher disability rating. The contract is unique in that TxDMV will not pay the selected vendor; instead, the vendor will generate revenue through direct sales or leases of digital license plates to customers. Vendors must provide comprehensive insurance coverage, including workers' compensation, commercial general liability, automobile liability, professional liability, and cyber/privacy liability, with specific coverage amounts ranging from $1,000,000 to $2,000,000 per occurrence. The solicitation requires extensive documentation, including detailed security compliance agreements, conflict of interest disclosures, and compliance with numerous state and federal regulatory requirements. Notably, the contract places significant emphasis on data security, mandating that all data processing occur within the United States and requiring immediate reporting of any security incidents.