ESBD_394762_1739204852027_Att. J - DLP Knowledge Transfer Template.docx
DOCX document 45 KB Posted
- Attached to
- DIGITAL LICENSE PLATE SERVICES
- Solicitation number
- 608-25-57034
- Issued by
- Texas
About this file
This is a Knowledge Transfer Template (Attachment J) associated with RFP No. 608-25-57034 for Digital License Plate services for the Texas Department of Motor Vehicles (TxDMV). The template serves as a framework for contractors to provide essential information about their digital license plate implementation, including project overview, timelines, milestones, and connectivity requirements.
The template requires contractors to detail their technical architecture, interface requirements, and system specifications, including connectivity protocols, software requirements, and specialized hardware needs. It mandates documentation of contact information for sales, support, and subject matter experts, along with support availability hours. The document emphasizes the need for clear technical documentation, including visual architecture diagrams, interface requirements, and any contractor-specific technical reference documents. Contractors must also specify any specialized requirements that complement TxDMV's core technology requirements, such as specific port configurations and TLS protocols.
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Text version
ATTACHMENT J
RFP NO. 608-25-57034
Attachment J
Digital License Plate Knowledge Transfer Template
DATE: <XX>
Version Level: <XX> Contractor Company Name | Contractor Contact: <XX> Instructions: Contractor will provide information following the format described in this template with its Response. If Contractor is selected for award under the Solicitation, this Attachment J will be updated throughout the Contract Term.
| TOPIC AREAS |
| COMMENTS |
| EXAMPLES |
| Introductory Overview |
| Introduction with basic overview of project, Contractor, and company. |
Timelines and Milestones for Establishing Connectivity Initially, this would be a high-level estimate of timelines and milestones.
Resource Hours and Other Information Includes Contractor contact availability hours and other information needed by TxDMV to utilize services or support.
Examples:
A help desk is available five days per week, 24 hours per day.
Contractor requires TxDMV personnel maintain a customer number to talk to a resource.
Contact Information
· Sales/Contractor Contact
· Support Help Number
· SME Contact(s) for Support
· Others
| Direct contact information for resources and support. If no support is available, it should be stated. |
| Examples: |
TxDMV needs to call to find out if Contractor has a system outage.
TxDMV has lost contact with Contractor site through equipment failure and needs to work with someone to establish technical connectivity.
| TOPIC AREAS |
| COMMENTS |
| EXAMPLES |
| Interface & Contractor System Technical Design/Architecture Documentation |
| A visual architecture document for Interface requirements. |
Interface Technical Requirements by Contractor
· Address areas for basic connectivity
· Software and protocol requirements
· Any specialized skillsets or hardware required This area is to address Contractor specific system technical information. This defines requirements required for Contractor System integration. Specialized requirements should complement, not conflict with stated TxDMV core technology requirements.
Examples:
Special ports for software connectivity such as TCP port 500098.
TLS 1.3 (Decision for TLS 1.2 or 1.3 should be documented) Use of a P2P VPN
Technical Reference Documents
| This would include already established Contractor technical documents that are relevant to the project. If none are available, it should be stated. |
| Examples: |
Contractor one page white papers Contractor technology overviews Contractor technology requirements documents
| Other Needs or Information |
| Area for Contractor to add additional needs and information on an as needed basis. |
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