Digital Engagement and Communication Platform
Open State & local contract opportunity Posted
- Solicitation number
- 269-2027-038
- State
- North Carolina
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 80142001 Customer data maintenance service
- 93171800 Trade analysis
- 93171500 Trade policy
- 80151504 Trade promotion services
- 93171801 Trade projections
- 43232702 Desktop communications software
- 43233507 Mobile operator specific standard software
- 80142000 Customer relationship management services
- 80151502 Trade expansion
- 80161509 Vendor management services
Show all 44
- 80151603 Export projections
- 80151602 Import planning
- 80151501 Commodity policy or projections services
- 81162103 Platform software as a service
- 43232314 Business intelligence and data analysis software
- 83130100 Communication service
- 25202801 Communications control and monitoring equipment
- 43232302 Clustering software
- 43233508 Mobile operator specific application software
- 43232910 Wireless software
- 83130102 Wireless communication service
- 43232303 Customer relationship management CRM software
- 80101508 Business intelligence consulting services
- 80151601 Export development
- 80151604 Import procurement services
- 93171802 Balance of trade projections
- 71161610 Technical consultant services
- 81162102 Middleware as a service
- 81162004 Database management as a service
- 43231606 Business Process ERP (Enterprise Resource Planning)
- 43232902 Communications server software
- 43232917 Software defined networking/ virtualization software
- 78142210 Aviation safety management systems and related services
- 83130101 Wire communication service
- 80151500 Trade facilitation
- 80151600 International trade services
- 93171600 International trade
- 93171700 Customs administration and compliance
- 80101501 New business start up consultation services
- 80151503 Trade information services
- 93141711 Traditional handcrafts promotion services
- 93171803 Trade statistics
- 81162104 Platform software components as a service
- 81162204 Cloud network devices as a service
Opportunity details come from charlottenc.bonfirehub.com. Updated .
About this opportunity
The City of Charlotte, North Carolina is seeking a qualified vendor for a Digital Engagement and Communication Platform, with responses due December 1, 2026. The opportunity is tagged to the Mecklenburg County and Charlotte City jurisdictions. The source names no set-aside, preference, or incumbent.
The vendor must deliver a complete solution: software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance, and upgrades. The platform will support community, customer, employee, and organizational initiatives. Representative uses include recurring newsletters and multi-channel communications, public information campaigns, project webpages and digital engagement spaces, surveys and feedback, meetings and events, stakeholder and audience management, and multi-phase initiatives that combine online and in-person participation. The source does not name a contract value, term, or evaluation criteria. The opportunity was posted October 30, 2026.
Opportunity text
The City of Charlotte is seeking a qualified vendor to provide an Digital Engagement and Communication Platform. The selected vendor will provide a complete digital engagement and communications solution, including applicable software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance and upgrades. The platform will support community, customer, employee and organizational initiatives. Representative uses include recurring newsletters and multi-channel communications; public information campaigns; project webpages and digital engagement spaces; surveys and feedback; meetings and events; stakeholder and audience management; and multi-phase initiatives involving online and in-person participation.
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