Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract.

Closed Pre-Solicitation Posted

This opportunity was awarded. See its 6 award notices in the notice history.

Solicitation number
36C10E19R0003
Agency
VBA Headquarters Veterans Benefits Administration, Department of Veterans Affairs
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
PSC
R Support Svcs (Prof, Admin, Mgmt)

Notice details come from SAM.gov. Updated .

About this opportunity

This pre-solicitation notice is for a multiple award indefinite delivery-indefinite quantity contract to provide Veterans Intake, Conversion, and Communications Services to the Department of Veterans Affairs Veterans Benefits Administration. Services include centralized source material tracking, intake and conversion, inbound mail management support, rules-based processing, and centralized outbound services. The solicitation will be full and open with three to six awards contemplated based on evaluation of technical approach, capability and experience, price/cost for a sample task order, and socioeconomic considerations. The closing date for questions is August 20, 2019.

There is no set-aside designation. The applicable NAICS code is 518210 with a small business size standard of $32.5 million. The base period of performance is one year with four one-year options and a minimum $30,000 guarantee per awardee. The maximum total value of all task orders is $2 billion to be awarded across the three to six contracts. Interested parties must register in SAM and complete online representations and certifications reflecting NAICS code 518210 by the closing date of August 21, 2019.

Notice text

THIS IS A PRE-SOLICITATION NOTICE ONLY: THIS IS NOT A REQUEST FOR PROPOSAL. The Department of Veterans Affairs, Veterans Benefits Administration, Office of Administration and Facilities, Acquisition Division intends to issue a Request for Proposal (RFP) for a Multiple Award Indefinite Delivery-Indefinite Quantity (IDIQ) contract for all services required under the Veterans Intake, Conversion, and Communications Services (VICCS) program, for the VBA Office of Business and Process Integration (OBPI). Some of those services include: Centralized Source Material Tracking Services; Intake and Conversion Services; Inbound Mail Management Support Services; Rules-Based Processing Services; and Centralized Outbound Services.

This requirement will be competed full and open unrestricted. Anywhere from three (3) to six (6) contract awards are contemplated, providing enough qualified contractors present offers. The Government intends to evaluate proposals and award a contract without discussions with offerors. Therefore, the offeror's initial proposal should contain the offeror's best terms from a cost or price and technical approach.

Applicable NAICS code is 518210, Data Processing, Hosting, & Related Services, with a small business size standard of $32.5 Million.

The anticipated contracts will consist of a Base Award Period of one (1) calendar year, and 4 one-year option periods. The minimum guaranteed amount for this contract is $30,000.00 per awardee, which will be obligated at the time of IDIQ award. Orders beyond the minimum will be determined by department needs and the results of fair opportunity competitions. The Government has no obligation to award TOs beyond the minimum guaranteed amount. The maximum aggregate value of all task orders under the VICCS IDIQ contracts is $2,000,000,000.00. This ceiling is neither divided nor multiplied by the number of awardees.

It is anticipated that the solicitation will be available on or about July 26, 2019. The solicitation closing date is scheduled for on-or-about August 21, 2019. Actual dates and times will be identified in the solicitation. All information, amendments and questions concerning this solicitation will be electronically posted at the following web page: http://www.fbo.gov/. Telephonic requests for the solicitation will not be honored.

Interested offerors must be registered in the System for Award Management (SAM) database at http://www.sam.gov. The Online Representations and Certifications (SAM) must be completed by each offeror submitting a proposal prior to the due date and should reflect the applicable NAICS code (518210) in the profile.

If you have any questions concerning this procurement you are encouraged to Email your questions to Heather.Hampton@va.gov.

Attachments

Files attached to this notice, newest first
File Type Posted
36C10E19D0019-000.docx DOCX document
36C10E19D0018-000.docx DOCX document
36C10E19D0017-000.docx DOCX document
36C10E19D0016-000.docx DOCX document
36C10E19D0015-000.docx DOCX document
36C10E19D0014-000.docx DOCX document
36C10E19R0003-0003000.docx DOCX document
36C10E19R0003-0003001.docx DOCX document
36C10E19R0003-0002000.docx DOCX document
36C10E19R0003-0001006.xlsx XLSX spreadsheet
36C10E19R0003-0001000.docx DOCX document
36C10E19R0003-0001002.pdf PDF
36C10E19R0003-0001003.pdf PDF
36C10E19R0003-0001001.xlsx XLSX spreadsheet
36C10E19R0003-0001004.docx DOCX document
36C10E19R0003-0001005.pdf PDF
36C10E19R0003-004.docx DOCX document
36C10E19R0003-002.pdf PDF
36C10E19R0003-001.docx DOCX document
36C10E19R0003-003.doc DOC document
36C10E19R0003-005.doc DOC document
36C10E19R0003-006.pdf PDF
36C10E19R0003-007.pdf PDF
36C10E19R0003-000.docx DOCX document
36C10E19R0003-000.docx DOCX document
Show all 25

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Veterans Intake, Conversion, and Communication Services Latest Award Notice
Veterans Intake, Conversion, and Communications Services Award Notice
Veterans Intake, Conversion, and Communications Services Award Notice
Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract. This notice · Latest pre-solicitation Pre-Solicitation

And 3 more award notices.

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