36C10E19R0003-0001003.pdf
PDF 120 KB Posted
- Attached to
- Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract. Federal contract opportunity
- Solicitation number
- 36C10E19R0003
About this file
This document provides details on an upcoming multiple award indefinite delivery-indefinite quantity contract solicitation from the Department of Veterans Affairs Veteran Benefits Administration for Veterans Intake, Conversion and Communication Services. The solicitation will seek proposals for services including centralized source material tracking, intake and conversion, inbound mail management support, rules-based processing, and centralized outbound services to support the VBA Office of Business and Process Integration. The government intends to make between three to six awards with a minimum $30,000 guaranteed amount for each awardee and a total contract ceiling of $2 billion across all task orders. The base period of performance is one year with four one-year options. The anticipated NAICS code is 518210. The solicitation is scheduled for release on July 26, 2019 with a proposal due date of August 21, 2019. Interested offerors must register in the System for Award Management and complete online representations and certifications.
36C10E19R0003 0001 Process Diagram 21-22 Form.pdf
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Text version
VBA Employee is Assigned Mail
Packet Containing 21-22
VBA Employee Reviews 21-22 to validate it has been signed by both
Power of Attorney and Veteran/
Claimant
VBA Employee Uses File Number to
Search VBMS for Veteran Profile
Was Search Successful?
VBA Employee Confirms Whether File Number was
Entered on 21-22 or on Other
Documents in Mail Packet
Was File Number Present?
VBA Employee Looks to See if Social
Security Number is Present
No
Is SSN Present?
VBA Employee Checks for a Name
No
Is Name Present?
VBA Employee Assigns Packet to
Unidentifiable Mail Queue
VBA Employee Uses SSN to Search VBMS
No
Was SSN Search Successful?
No
VBMS Employee Uses Advanced
Search to Search VBMS with Name
Was Advanced Search
Successful?
No
VBMS Opens Veteran Profile
Yes
VBA Employee Navigates to POA
Screen within Profile
VBA Employee Reviews POA of
Record in VBMS and Compares to 21-22
Does POA Match and/or Is POA
Present?
Yes
Click Edit POA in
VBMS
No/Not Present
Perform VBMS POA Search by Org Name/Private
Attorney Name
Find Search Result?
Perform OGC Accreditation Search No
Successful OGC Search?
POA Does Not Yet Exist in System, Process halted to have POA Added
No
Revise VBMS SearchYes Successful?
No
Select POA from Search ListYes Review Boxes 19 and 20 on 21-22
Is Box 19 Checked and are NO Boxes in 20
Checked?
Check “Allow eFolder Access” in
VBMS
Yes
Do Not Check/ Uncheck “Allow eFolder Access” in
VBMS
No
Review Box 21 on 21-22
Is Box 20 Checked?
Check “Chng of Addr Auth” in VBMSYes
Click Save Icon in VBMSNo
Approve 21-22 Upload in Mail
Portal
21-22 User Perspective�
File details come from the government source that posted it. Updated .