Upgrade central microphone system

The U.S. Tri-Mission Vienna, under the Department of State, is soliciting proposals for the upgrade of the Consulate's central microphone system, which includes decommissioning the existing end-of-life system and replacing key components such as the Crestron CP3 control processor with a CP4 model, seven touch panels, and network switches. The primary evaluation criteria focuses on price, with the contract to be awarded to the responsible company submitting the acceptable offer at the lowest price based on initial proposals, though discussions may be conducted with companies in the competitive range if necessary. Offerors must be registered in the System for Award Management (SAM) database prior to proposal submission, demonstrate established business operations in Austria or commit to establishing an office within 30 days of contract award, and provide past performance references from the prior three years along with a strategic plan detailing work methodology and quality assurance measures. The mandatory site visit is scheduled for February 18, 2026, at 1:00 p.m. Vienna time, with registration required by February 17 at 10:00 a.m. via email to woreld@state.gov. Quotations are due electronically by March 2, 2026, at 10:00 a.m. local time, and must be submitted in English using MS-Word, MS-Excel, or Adobe Acrobat PDF format with a maximum file size of 30MB.

This is an unrestricted solicitation with no set-aside designations, and no specific incumbent contractor or budget range is identified in the solicitation documents. The project scope requires all work to be completed within 35 working days (7 weeks) from order placement, with specific milestones including a one-day site visit, one-day kick-off meeting, one-day site assessment, 15 days for material ordering, 10 days for programming and configuration, and two days for execution and customer training. Pricing must be quoted in Euros as a firm fixed-price, separated into material and labor costs, with net pricing and 20 percent VAT shown separately. The performance threshold requires no more than one customer complaint received per month, and all work must be performed Monday through Friday between 8:00 a.m. and 5:00 p.m., coordinated through the Contracting Officer Representative and the Consulate. Performance will take place at the U.S. Consulate in Vienna, Austria, located at Parkring 12a, 1010 Wien.