Operations and Maintenance Service Order Center

****THIS IS NOTICE IS TO INFORM INDUSTRY THAT AMENDMENT 0007 HAS BEEN POSTED. SYSTEM ERROR IS NOT ALLOWING FOR TIME RECEIPT TO CHANGE FROM 2:00PM ET TO 12:00 NOON ET. OFFEROR ARE REMINDED THAT ALL PROPOSALS ARE DUE ON 12 MAY 2021 AT NOON ET.  AMENDMENT 0007 AND THE CONFORMED COPY OF SOLICITATION W91247-21-R-9003 HAVE BEEN POSTED. PLEASE NOTE THAT TECHNICAL EXHIBITS 3,17 AND 21 HAVE BEEN REMOVED****

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

****THIS IS NOTICE IS TO INFORM INDUSTRY THAT AMENDMENT 0007 HAS BEEN POSTED. SYSTEM ERROR IS NOT ALLOWING FOR TIME RECEIPT TO CHANGE FROM 2:00PM ET TO 12:00 NOON ET. OFFEROR ARE REMINDED THAT ALL PROPOSALS ARE DUE ON 12 MAY 2021 AT NOON ET.  AMENDMENT 0007 AND THE CONFORMED COPY OF SOLICITATION W91247-21-R-9003 HAVE BEEN POSTED. PLEASE NOTE THAT TECHNICAL EXHIBITS 2,17 AND 21 HAVE BEEN REMOVED****

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

****THIS IS NOTICE IS TO INFORM INDUSTRY THAT AN AMENDMENT IS FORTHCOMING TODAY TO ADDRESS QUESTIONS RECEIVED FROM INDUSTRY, CURRENTLY UNDER LEGAL REVIEW. THE SOLICITATION'S CLOSING DATE HAS BEEN EXTENDED TO 12 MAY 2021@2:00 PM ET.****

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 7 MAY 2021@2:00 PM ET; TO ALLOW TIME FOR THE GOVERNMENT TO ADJUST THE PERFORMANCE WORK STATEMENT AS A RESULT OF QUESTIONS RECEIVED FROM INDUSTRY.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 30 APRIL 2021@2:00 PM ET; TO ALLOW TIME FOR THE GOVERNMENT TO ADJUST THE PERFORMANCE WORK STATEMENT AS A RESULT OF QUESTIONS RECEIVED FROM INDUSTRY.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 19 APRIL 2021@2:00 PM ET; TO ALLOW TIME FOR THE GOVERNMENT REVIEW OF ANSWERS FOR ALL QUESTIONS RECEIVED FROM INDUSTRY.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 2 APRIL 2021@2:00 PM ET; TO ALLOW TIME FOR THE GOVERNMENT REVIEW OF ANSWERS FOR ALL QUESTIONS RECEIVED FROM INDUSTRY.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 26 MARCH 2021@2:00 PM ET; TO ALLOW TIME FOR THE GOVERNMENT TO RESPOND TO ALL QUESTIONS RECEIVED FROM INDUSTRY.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 9 MARCH 2021@12:00 PM ET; TO EXTEND THE DATE FOR RECEIPT OF QUESTIONS FOR THIS SOLICITATION TO 26 FEBRUARY 2021 @2:00 PM ET; AND FAR CLAUSE 52.212-2 EVALUATION HAS BEEN INCORPORATED BY FULL TEXT. CONTRACTING OFFICER EMAIL HAS BEEN REVISED.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

THIS AMENDMENT IS ISSUED TO EXTEND THE CLOSING DATE TO 9 MARCH 2021@12:00 PM ET; TO EXTEND THE DATE FOR RECEIPT OF QUESTIONS FOR THIS SOLICITATION TO 26 FEBRUARY 2021 @2:00 PM ET; AND FAR CLAUSE 52.212-2 EVALUATION HAS BEEN INCORPORATED BY FULL TEXT.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.

This contract supports a service call center and production support to OMD shops. General Fund Enterprise Business System (GFEBS) information is taken daily and duties will including but not limited to: import, management, review, analysis, export and reporting of production management and sustainment support information within GFEBS. Army Maintenance Application (ARMA) is a new mandated program designed as another vehicle for housing residents and barracks occupants to submit a work order request to DPW for maintenance service. OMD is responsible for sustainment of over 55 million SQFT of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily.  Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations. (Building 251) is located in Fort Bragg, NC.