Operations and Maintenance Service Order Center

SOURCES SOUGHT

Operations and Maintenance Service Order Center (OMSOC)

Fort Bragg, North Carolina

THIS IS A SOURCES SOUGHT NOTICE ONLY and a request for Industry comment for informational and planning purposes and shall not be construed as a solicitation or as an obligation on the part of the Mission and Installation Contacting Command Center, Fort Bragg (MICC-FB).  This Sources Sought is intended strictly for market research and the purpose of this Sources Sought & Request for Industry Comment to determine the interest and capability of potentially qualified small business firms, relative to the North American Industry Classification Code (NAICS) 561110, “Office Administrative Services,” with small business size standard is $8.0 million. Responses to this Sources Sought are not Offers and cannot be accepted by the Government to form a binding contract. A formal Solicitation does not exist at this time.

MICC-FB received a request to support the Directorate of Public Works (DPW), located at Fort Bragg, North Carolina for Operations and Maintenance Service Order Center.  The contractor shall provide all personnel, supplies, supervision and any other items necessary to perform the Operations and Maintenance Service Order Center and production support to OMD (Operations and Maintenance Division) shops. This work will include the input of General Fund Enterprise Business System (GFEBS) information and import, manage, review, analyze, export and report of production management and sustainment support information within GFEBS.

Operation Management Division (OMD) is responsible for sustainment of over 55 million square feet of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. OMD has historically created over 70,000 Demand Maintenance Orders (DMO) annually, also created over 30,000 Operational Work Orders and Preventive Maintenance Orders for each trade and facility. On a daily basis, the call center has historically received 300-400 calls from customers daily. Customers may request support by phone, email, and walk-in. Orders may use DPW/Fort Bragg funding elements or may require customer-funding through GFEBS. GFEBS data is used to create daily work assignments for a minimum of 300 employees and enter daily work statuses and confirmations into GFEBS. Routine operations include creation of Ad Hoc reports on a daily basis for a wide variety of customers. Accurate GFEBS data management is necessary to sustain OMD processes and operations.

The conceptual acquisition strategy is to establish a single Firm-Fixed Price (FFP) type contract with a 10 month base period, and include four (4) 12-Month options. Please see the DRAFT PWS attached to this notice for a complete description of this requirement. 

The purpose of this Sources Sought Notice is to seek Capability Statements from interested small businesses capable of performing services in order to reaffirm the initial market research. The U.S. Government desires to procure the Operations and Maintenance Service Order Center and production support to OMD (Operations and Maintenance Division) shops on a small business set-aside basis, provided 2 or more qualified small businesses respond to this sources sought synopsis with information sufficient to support a set-aside.  Be advised that the U.S. Government will not be able to set aside this requirement if 2 or more small businesses do not respond with information to support the set-aside.  We encourage all small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Small Disadvantage Business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned, Women-Owned Small Business concerns), to identify their capabilities in meeting the requirement at a fair market price.   

THIS IS NOT A REQUEST FOR TECHNICAL OR COST/PRICE PROPOSALS. This notice is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the government to a contract for any supply or service. Further, the government is not seeking quotes, bids or proposals at this time and will not accept unsolicited proposals in response to this sources sought notice. The government will not reimburse industry for any information or administrative costs incurred in response to this notice. Not responding to this notice does not preclude participation in any future RFQ or IFB or RFP, if any is issued. If a solicitation is released, it will be synopsized on the Government-wide Point of Entry. It is the responsibility of potential offerors to monitor the Government-wide Point of Entry for additional information pertaining to this requirement.

Submission shall be limited to no more than three (3) pages and sent electronically to Contract Specialist, Mr. Quentin Williams at Quentin.williams.civ@mail.mil and Contracting Officer, Mrs. Anna Walker at anna.m.walker.civ@mail.mil. Standard brochures will not be considered a sufficient response to this Sources Sought request. Information provided will not be used as a part of any subsequent Solicitation requirement. Interested sources who submit data are responsible for appropriately marking information if it is proprietary by nature. All contracting topic questions are listed below and shall be answered in the Capability Statements:

1. Provide your company's name; Point of Contact information (address, telephone, facsimile, email); DUNS number; CAGE code; and
    
2. Provide your firm's Socioeconomic Classification (Small Business status (i.e., Small Business, Small Disadvantaged Business, HUBZone, Small Disadvantaged Veteran Owned Business, Woman- Owned, Woman-Owned Economically Disadvantaged, 8(a) [entrance / exit date], etc.).
    
3. If this acquisition is set-aside for small business, FAR Clause 52.219-14, Limitations on Subcontracting, will be applied at the contract level. Accordingly, identify what percentage of work your business intends on performing as the prime contractor.
    
4. Address your firm's experience, within the past three (3) years, what the likelihood of your firm being able to perform is, include any possible challenges you would be faced with, and how you plan to overcome those challenges.
    
5. Address whether you intend to support this requirement from a single office or if you have multiple office locations that can be used to support this requirement.
    
6. Address whether you maintain your own staff of qualified labor and identify the size of your permanent staff.
    
7. Capabilities/Qualifications: A short written response providing clear and unambiguous statement providing your company's capacity to fulfill this requirement as briefly described herein.

The Government does not anticipate providing individual responses to contractor inquiries; however, the Government will review and consider all comments for possible use in the development of any upcoming Solicitation for the subject services requirement. Any questions regarding this Sources Sought shall be in writing and sent electronically Mr. Quentin Williams at quentin.williams.civ@mail.mil and Contracting Officer, Mrs. Anna Walker at anna.m.walker.civ@mail.mil.

Capability statements are due no later than 2:00 p.m. on Friday, March 26, 2020. An electronic copy should be emailed directly to Mr. Quentin Williams at quentin.williams.civ@mail.mil and Contracting Officer, Ms. Anna Walker at anna.m.walker.civ@mail.mil.

Identify any condition or action that may be having the effect of unnecessarily restricting competition with respect to this acquisition and identify alternatives or solution solutions. Also contact the MICC Advocate for Competition, Scott D. Kukes at scott.d.kukes.civ@mail.mil or 210-466-2419, if you believe that this action is unreasonably restricting competition. Include the subject of the acquisition, this announcement, and the MICC POC information from the Sources Sought Synopsis. Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion.