TE_19 Backlog Statistics.pdf

This document provides details on a federal contract solicitation for operations and maintenance service order center support. The solicitation seeks a contractor to support a service call center and production support for shops at Fort Bragg, North Carolina. The contractor will be responsible for importing, managing, reviewing, analyzing, exporting and reporting production management and sustainment support information within the General Fund Enterprise Business System and Army Maintenance Application. The contractor will also support sustainment of over 55 million square feet of real property, utilities, over 1,500 lane miles of roads and three active Army airfields. The call center historically receives 300-400 calls daily and the contractor must create ad hoc reports daily for various customers. Accurate data management in GFEBS is required to sustain operations and maintenance processes. The solicitation number is W91247-21-R-9003 and was issued by the Department of the Army Materiel Command Mission and Installation Contracting Command.