Multi-Functional Printer/Scanner Refresh PIMC

Closed Solicitation Posted

Solicitation number
RFQ-25-PHX-008
Agency
Indian Health Service Department of Health and Human Services
Responses due
Set-aside
Buy Indian

Opportunity facts

NAICS code
334118 Computer Terminal and Other Computer Peripheral Equipment Manufacturing
PSC
7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
Place of performance
Phoenix, Arizona 85016, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Phoenix Indian Medical Center (PIMC), under the Department of Health and Human Services Indian Health Service, is seeking to procure 64 Multifunctional Devices (MFDs), desktop scanners, and high-volume production scanners to refresh its current printing and document management infrastructure. The solicitation requires comprehensive solutions including device management, advanced print workflow, maintenance services, Digital Fax Server, and Document Signature Routing Solution to support PIMC's campus and annex buildings. The procurement aims to enhance production efficiency, improve patient business relationships, decrease consumable costs, and establish a secure, centralized print/copy center compliant with HIPAA regulations. Offers must include three volumes: Technical Offer, Past Performance, and Price Offer, with evaluation criteria weighting technical and past performance more significantly than price. The solicitation response deadline is February 3, 2025, with questions and clarifications due prior to that date.

The contract opportunity is exclusively set aside for Indian Economic Enterprise/Indian Small Business Economic Enterprise (IEE/ISBEE) under the Buy Indian Act. The specific procurement includes 45 Ricoh IMC4500G color MFDs, 17 Ricoh IM7000 black/white MFDs, 2 Ricoh Pro 8300s high-volume MFDs, 50 Ricoh fi-8190 desktop scanners, and 6 Ricoh fi-8930 production scanners, with a base performance period of one year and four potential option years. The place of performance is Phoenix, Arizona 85016, serving a patient population of over 140,000 across Arizona, Nevada, and Utah. Contractors must provide newly manufactured equipment with specific technical requirements including PIV-enabled secure printing, FIPS 140-2 certified self-encrypting hard drives, 24x7/365 next business day support, and comprehensive training and consumables. While no specific award value is mentioned, the solicitation indicates a comprehensive technological refresh with significant infrastructure implications for the medical center.

Notice text

4 versions

Update #4 · Latest ·

In accordance with HHSAR 326.604-2(e)(2) this combined synopsis solicitation is hereby set aside in total for Indian Economic Enterprise/Indian Small Business Economic Enterprise (IEE/ISBEE). 

The Phoenix Indian Medical Center (PIMC) is currently seeking to purchase (64) Ricoh or equal Multifunctional Functional Devices (MFD) and Ricoh or equal Desktop Document Scanners and (6) Ricoh or equal High Volume Production Scanners or equivalent. MFD’s must have Print, Copy, Scan and Fax, with device management and advance print workflow, maintenance services, Digital Fax Server, Document Signature Routing Solution, support, and all consumables to support the PIMC campus and Annex buildings. Adopting newer MFDs, scanners and solutions will aide in the increase of production, improve patient business relationship, decrease cost of consumables, reduction in single function desktop printers and the cost of maintaining multiple Personal Print Devices throughout PIMC. Newer technology will provide PIMC a secured, centralized, print/copy center location in compliance with the Health Insurance Portability and Accountability Act (HIPPA). The products must meet the specifications laid out in Attachment D - Statement of Work. Please ensure you read all documents thoroughly before submitting questions. 

All responses to this combined synopsis/solicitation shall be sent to Jeremiah Murrell at jeremiah.murrell@ihs.gov. All responses must have the following documents:

  1. Volume I - Technical Offer
  2. Volume II - Past Performance
  3. Volume III - Price Offer
  4. Completed IEE Representation Form

It is highly encouraged all participants utilize the attached Past Performance Questionnaire and have the completed documents sent directly to Dekovan Cook at dekovan.cook@ihs.gov.  It is also encouraged that the attached Rate Schedule template be utilized to submit price offers, however this is not mandatory for consideration for award. 

All questions must be submitted by 3 pm EST 1/22/2025. 

Update #3 ·

In accordance with HHSAR 326.604-2(e)(2) this combined synopsis solicitation is hereby set aside in total for Indian Economic Enterprise/Indian Small Business Economic Enterprise (IEE/ISBEE). 

The Phoenix Indian Medical Center (PIMC) is currently seeking to purchase (64) Ricoh or equal Multifunctional Functional Devices (MFD) and Ricoh or equal Desktop Document Scanners and (6) Ricoh or equal High Volume Production Scanners or equivalent. MFD’s must have Print, Copy, Scan and Fax, with device management and advance print workflow, maintenance services, Digital Fax Server, Document Signature Routing Solution, support, and all consumables to support the PIMC campus and Annex buildings. Adopting newer MFDs, scanners and solutions will aide in the increase of production, improve patient business relationship, decrease cost of consumables, reduction in single function desktop printers and the cost of maintaining multiple Personal Print Devices throughout PIMC. Newer technology will provide PIMC a secured, centralized, print/copy center location in compliance with the Health Insurance Portability and Accountability Act (HIPPA). The products must meet the specifications laid out in Attachment D - Statement of Work. Please ensure you read all documents thoroughly before submitting questions. 

All responses to this combined synopsis/solicitation shall be sent to Jeremiah Murrell at jeremiah.murrell@ihs.gov. All responses must have the following documents:

  1. Volume I - Technical Offer
  2. Volume II - Past Performance
  3. Volume III - Price Offer
  4. Completed IEE Representation Form

It is highly encouraged all participants utilize the attached Past Performance Questionnaire and have the completed documents sent directly to Orlando Guerrero at orlando.guerrero@ihs.gov.  It is also encouraged that the attached Rate Schedule template be utilized to submit price offers, however this is not mandatory for consideration for award. 

All questions must be submitted by 3 pm EST 1/22/2025. 

Update #2 ·

In accordance with HHSAR 326.604-2(e)(2) this combined synopsis solicitation is hereby set aside in total for Indian Economic Enterprise/Indian Small Business Economic Enterprise (IEE/ISBEE). 

The Phoenix Indian Medical Center (PIMC) is currently seeking to purchase (64) Ricoh or equal Multifunctional Functional Devices (MFD) and Ricoh or equal Desktop Document Scanners and (6) Ricoh or equal High Volume Production Scanners or equivalent. MFD’s must have Print, Copy, Scan and Fax, with device management and advance print workflow, maintenance services, Digital Fax Server, Document Signature Routing Solution, support, and all consumables to support the PIMC campus and Annex buildings. Adopting newer MFDs, scanners and solutions will aide in the increase of production, improve patient business relationship, decrease cost of consumables, reduction in single function desktop printers and the cost of maintaining multiple Personal Print Devices throughout PIMC. Newer technology will provide PIMC a secured, centralized, print/copy center location in compliance with the Health Insurance Portability and Accountability Act (HIPPA). The products must meet the specifications laid out in Attachment D - Statement of Work. Please ensure you read all documents thoroughly before submitting questions. 

All responses to this combined synopsis/solicitation shall be sent to Jeremiah Murrell at jeremiah.murrell@ihs.gov. All responses must have the following documents:

  1. Volume I - Technical Offer
  2. Volume II - Past Performance
  3. Volume III - Price Offer
  4. Completed IEE Representation Form

It is highly encouraged all participants utilize the attached Past Performance Questionnaire and have the completed documents sent directly to Jeremiah Murrell at jeremiah.murrell@ihs.gov.  It is also encouraged that the attached Rate Schedule template be utilized to submit price offers, however this is not mandatory for consideration for award. 

All questions must be submitted by 3 pm EST 1/22/2025. 

Update #1 ·

In accordance with HHSAR 326.604-2(e)(2) this combined synopsis solicitation is hereby set aside in total for Indian Economic Enterprise/Indian Small Business Economic Enterprise (IEE/ISBEE). 

The Phoenix Indian Medical Center (PIMC) is currently seeking to purchase (64) Ricoh or equal Multifunctional Functional Devices (MFD) and Ricoh or equal Desktop Document Scanners and (6) Ricoh or equal High Volume Production Scanners or equivalent. MFD’s must have Print, Copy, Scan and Fax, with device management and advance print workflow, maintenance services, Digital Fax Server, Document Signature Routing Solution, support, and all consumables to support the PIMC campus and Annex buildings. Adopting newer MFDs, scanners and solutions will aide in the increase of production, improve patient business relationship, decrease cost of consumables, reduction in single function desktop printers and the cost of maintaining multiple Personal Print Devices throughout PIMC. Newer technology will provide PIMC a secured, centralized, print/copy center location in compliance with the Health Insurance Portability and Accountability Act (HIPPA). The products must meet the specifications laid out in Attachment D - Statement of Work. Please ensure you read all documents thoroughly before submitting questions. 

All responses to this combined synopsis/solicitation shall be sent to Jeremiah Murrell at jeremiah.murrell@ihs.gov. All responses must have the following documents:

  1. Volume I - Technical Offer
  2. Volume II - Past Performance
  3. Volume III - Price Offer
  4. Completed IEE Representation Form

It is highly encouraged all participants utilize the attached Past Performance Questionnaire and have the completed documents sent directly to Jeremiah Murrell at jeremiah.murrell@ihs.gov.  It is also encouraged that the attached Rate Schedule template be utilized to submit price offers, however this is not mandatory for consideration for award. 

Attachments

Files attached to this notice, newest first
File Type Posted
U00002 Q_A Part I.pdf PDF
U00002 SF30-16c.pdf PDF
U00002 Q_A Part II.docx DOCX document
Q_A Response Form.pdf PDF
RFQ-25-PHX-008 SF1449.pdf PDF
SF30-16c.pdf PDF
Atch H -Provisions Clauses and Instructions.pdf PDF
Combined Synopsis Solicitation.pdf PDF
Atch C - 2025 Tax Exemption.pdf PDF
Atch D - SOW PIMC MFP Infrastructure Refresh.pdf PDF
Atch B - Business Associate Agreement.pdf PDF
RFQ-25-PHX-008 SF1449.pdf PDF
Past Performance Questionnaire.pdf PDF
Atch F - IEE Representation Form REV.pdf PDF
Atch A - Rate Schedule.xlsx XLSX spreadsheet
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