J063--PACS Maintenance SDVOSB Set-Aside

The Department of Veterans Affairs seeks PACS (Picture Archiving and Communication System) maintenance services at its Providence Regional Office in Providence, Rhode Island, with proposals due September 4, 2026 at 4:00 PM EDT. Amendment 5, posted August 27, extended the deadline from August 27 at 4:30 PM EST. The solicitation underwent material evolution through five amendments: Amendment 2 (posted August 3) dissolved the original SDVOSB set-aside and converted to unrestricted full and open competition; Amendment 4 (posted August 20) re-established the SDVOSB set-aside and extended the deadline. The current solicitation operates under the SDVOSB set-aside, foreclosing competition outside that pool.

Place of performance is the VBA Providence Regional Benefits Office, Providence, Rhode Island. Required services include four quarterly preventative maintenance inspections and database backups of HID smart card readers and Genetec Security Center systems; two scheduled controlled power outages per performance period to test system resilience; an estimated six emergency response inspections annually with 24/7 availability and four-hour response time; and optional software version upgrades for major releases. The contractor must be an approved Genetec reseller and factory-trained authorized service technician, with detailed inspection reports due within five business days of service completion.

Performance period is one year (August 24, 2026 through August 23, 2027) with four optional one-year extensions. The estimated contract value is $25 million. Evaluation criteria—Technical, Past Performance, and Price—are equally weighted on a pass/fail basis for Technical and Past Performance. Price evaluation includes HUBZone small business preference and additional credit for certified SDVOSB offerors (10% price reduction) and certified VOSB offerors (5% price reduction) when registered in the SBA's Dynamic Small Business database. All personnel requiring VA access must undergo Tier 1 and Tier 2 background investigations and complete security and privacy training. NAICS code is 561621, Security Systems Services (except Locksmiths); PSC is J063, Maint/Repair/Rebuild Of Equipment—Alarm, Signal, And Security Detection Systems. Questions were due July 24, 2026.